Business ProfileforXtreme Clean 95

The owner of the company came to clean my dads carpet on 8-31-21. He did a terrible job, leaving streaks between strokes of the carpet cleaning tool. When I questioned him about it, he said that it would go away when it dried. The exact opposite was true, it was even more noticeable after it dried. I contacted him and he said he would put us back on the schedule. It it now 10-14-21 and I am still waiting for him to correct it. I have reminded him 3 times with no response from him. He said our carpet hadnt been maintained properly, but his advertisement on ******** shows him cleaning carpet much worse than ours and it was cleaned properly. We still have black streaks in the kitchen and dining room. He was on his phone almost the entire time he was working. Another thing, he showed up 45 minutes early while I was still vacuuming the carpet to prepare it to be cleaned and he said he needed to go ahead and do the job, because it was supposed to start raining that afternoon. So I only got half of the carpet vacuumed. He was finished around the time he was supposed to arrived to do the job. We were also supposed to get pet deodorizer in one room of our choice. He didnt ask us which room we wanted and he also treated 3 areas for pet stains and charged us $40 for each. If that is the same as the pet deodorizer, one of those areas should have been included in the price per his advertising. Also, the total charge was over $270 and he didnt tell us that he wouldnt take a check until after the job was completed, so luckily my dad was able to pay by cash, but the receipt says that we paid by check. I would be happy to provide pictures of the streaks left on the carpet from the date of service, as well as, now. My dad is almost 93 years old and a veteran of WWII and I feel this was borderline elder abuse, the way this man took advantage of my fathers business.