About
Business Details
- Local BBB:
- BBB of Central Ohio
- BBB File Opened:
- 11/19/2012
- Business Started Locally:
- 1/1/2002
- Alternate Names:
- Galactic Sludge Clothing
- Sludgefaktory
- Destruction 101
- The Faktion
- Deadboi_Inc
- Business Management:
- Ms. Sara Smith, Co-Owner
- Mr. Chaunce A. Dawes, Owner
Additional Contact Information
- Principal Contacts
- Ms. Sara Smith, Co-Owner
- Mr. Chaunce A. Dawes, Owner
- Customer Contacts
- Mr. Chaunce A. Dawes, Owner
- Additional Email Addresses
- Primary:
Additional Information
- Refund and Exchange Policy
- Consumers are advised to file a dispute with their credit card or PayPal if eight weeks have gone by and the merchandise has not been received.
According to the Ohio Consumer Sales Practices Act, "it shall be a deceptive act or practice to accept money from a consumer for goods ordered and then permit eight weeks to elapse without: making shipment or delivery of the goods, making a full refund, advising the consumer of the duration of an extended delay and offering to send the consumer a refund within two weeks if the consumer requests it or furnishing similar goods of equal or greater value as a good faith substitute if the consumer agrees." OCSPA 109:4-3-09
If you paid through PayPal for merchandise which you have not received, you may wish to file a dispute with BBB against PayPal at www.bbb.org. Please use the following address information: PayPal, 2211 N First St, San Jose, CA 95131-2021.
BBB encourages you to get a statement in writing from the company as to when you can reasonably expect to receive your order, prior to placing an order. - Business Categories
- Clothing, Online Retailer
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