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Business Profile

Online Retailer

The Stampede Network

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Online Retailer.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:06/12/2025

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I received an email offering a 25% discount offer for supplement called "bee bread" (a combination of bee pollen and honey) and used the link provided in the email that I was sent to order the item with the assurance that the 25% would be taken off at the end of the transaction. I chose to purchase the item because of what it sounded as if it could help with my symptoms. I am a disabled veteran with severe PTSD. I also declined the insurance for the delivery of the product. After I entered my payment information (credit card) the next page said I had just paid for the item with no checking of what was ordered. I then received an order email that showed no discount and a charge for the delivery insurance. I immediately emailed the support department at *************************** and informed them of these two mistakes. Additionally, they had sent me files to download which I did not order either. I informed them of this mistake as well. They replied that they were sorry for the mishap and gave me a discount code to use on my NEXT purchase but no discount on the current purchase as shown in their initial email solicitation nor a refund of my (unordered) shipping insurance. These emails went back and forth several times until I stated outright that I wished for the transaction to be cancelled and my funds returned. That's when their emails ceased. All of this took place in less than 3 hours from my original order and could have easily been solved at that time. Instead, they have chosen to ignore my requests and go on with their efforts to deceive, cheat and defraud me of my $73.43. Please assist. Contacting an attorney will be my next course of action if I cannot have your office assist me with this request.

The Stampede Network is NOT a BBB Accredited Business.

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