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Find a Location

SERVPRO of Southern Trumbull County has 10 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • SERVPRO of Southern Trumbull County

      3600 Youngstown Warren Rd Warren, OH 44484

    • SERVPRO of Southern Trumbull County

      10 S Ohio St Dellroy, OH 44620-8307

    • SERVPRO of Southern Trumbull County

      5180 Richmond Rd Bedford, OH 44146-1347

    • SERVPRO of West Erie County

      4844 Buffalo Rd Erie, PA 16510-2302

    • SERVPRO of Southern Trumbull County

      365 Munson Ave Mc Kees Rocks, PA 15136-2721

    Business ProfileforSERVPRO of Southern Trumbull County

    Fire and Water Damage Restoration
    HeadquartersMulti Location Business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    10 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    SERVPRO of Southern Trumbull County has 10 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • SERVPRO of Southern Trumbull County

        3600 Youngstown Warren Rd Warren, OH 44484

      • SERVPRO of Southern Trumbull County

        10 S Ohio St Dellroy, OH 44620-8307

      • SERVPRO of Southern Trumbull County

        5180 Richmond Rd Bedford, OH 44146-1347

      • SERVPRO of West Erie County

        4844 Buffalo Rd Erie, PA 16510-2302

      • SERVPRO of Southern Trumbull County

        365 Munson Ave Mc Kees Rocks, PA 15136-2721

      Headquarters
      3600 Youngstown Warren Rd, Warren, OH 44484
      BBB File Opened:
      1/1/2011
      Years in Business:
      13
      Business Started:
      1/1/2011
      Business Started Locally:
      1/1/2011
      Alternate Business Name
      • SERVPRO of West Mahoning County
      • SERVPRO of East Mahoning County
      • SERVPRO of Ashtabula & North Trumbull Counties
      • SERVPRO of Lawrence County
      • SERVPRO of Mercer County
      • SERVPRO of North Columbiana County
      • SERVPRO of New Philadelphia
      • SERVPRO of Beachwood/Shaker Heights/Cleveland Heights
      • SERVPRO of South Euclid/Lyndhurst/Pepper Pike
      • SERVPRO of Cleveland Northeast
      • SERVPRO of Newburgh Heights
      • SERVPRO of Crawford/NE Venango Counties
      • SERVPRO of West Erie County
      • SERVPRO of East Erie and Warren Counties
      • SERVPRO of Northeast Pittsburgh
      Business Management
      • Mr. Andrew Dobson, Co-Owner
      • Mrs. Katie Dobson, Co-Owner
      • Ms. Joanna Swogger, Marketing Specialist
      Contact Information

      Principal

      • Mrs. Katie Dobson, Co-Owner

      Customer Contact

      • Ms. Joanna Swogger, Marketing Specialist

      Industry Tip

      BBB Tip: Preparing for and recovering from flooding

      Customer Complaints

      10 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      05/12/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      Last Fall, September/October 2022, Servpro came to the Argyle (condominium building) todeal with 3 kitchens, one above each other, which had been badly damaged by a leak under the roof. A plumber repaired the broken stack. Then the 3 kitchens had to be emptied, walls opened up to the bricks, dried and sanitized because of extreme mold build-up. My kitchen was the worst. Blowers worked full-time for 5 days.During this demolition, workers piled up heavy tools and stuff over my stove without protecting it. Result: enamel nicked. I took pictures and showed them to one of the managers when he came. In addition, the linoleum floor which was not protected during the wall demolition and cabinet /dishwasher removal, was damaged. Pictures taken and given to the manager when he visited the site.It was understood at the time that Servpro would rebuild the kitchen.They were not able to get into a satisfactory agreement with State Farm for the price of the reconstruction. From then on, Servpro did not return any calls or emails from ***************************, in charge for the Argyle kitchens. It is obvious, after over three months of no answers, that Servpro has no intention of following through with the reconstruction.On April 21, 2023, I sent the 2 managers whose name I have a request for repairing floor and stove, or compensating me for the damages caused by their firm. No acknowledgement. No answer.
      Read More

      Customer Reviews

      1 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Wilfred Y

      1 star

      12/31/2021

      To ServPro team...Our house in ******** flooded in March 2021, ServPro started working on it in March 2021, it will not be completed this year, that is a certainty, if youre going to blame the pandemic for product shortages or slow service, think again. Poor service? Closed during business hours? Failure to deliver? Covid excuses are everywhere and customers are over it.A Covid excuse shirks responsibility while communicating the problem in the form of an excuse, akin to business owners simply giving up and letting customers suffer, It has never been OK to blame the pandemic for poor service.Successful entrepreneurswho are, by definition, problem solvers, don't rely on excuses Excuses are for losers, Although tossing off a Covid excuse may seem benign, it creates a messaging problem because its likely deceitful: Customers are now savvy to the fact that supply chain, safety, and staffing challenges are well-established market conditionsnot sudden pandemic blows. The rule of thumb here is that pandemic explanations are OK; excuses are not.

      SERVPRO of Southern Trumbull County Response

      02/08/2022

      Hired a subcontractor to complete work for ************** and the sub did not come through with timely nor quality customer service. Had problems with ordering materials and showing up. We fired that sub and replaced him with a more responsible contractor who is now completimg the work at an acceptable pace to **************. He is more pleased with this sub and the quality of his work and communication. Email correspondence is flowing smoothly between customer and sub. Work is scheduled for completion on March 16 which meets the customers satisfactory level.

      Local BBB

      BBB of Mahoning Valley

      BBB Reports On

      BBB reports on known marketplace practices.

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