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Find a Location

No Matter What Windows & Siding, LLC has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforNo Matter What Windows & Siding, LLC

    Roofing Contractors

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    No Matter What Windows & Siding, LLC in Trenton, OH provides residential roofing, siding, windows and storm damage restoration.

    Business Details

    Location of This Business
    200 E State St, Trenton, OH 45067-1530
    BBB File Opened:
    5/7/2021
    Years in Business:
    3
    Business Started:
    5/1/2020
    Business Incorporated:
    2/21/2019
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. Larry Cox, Owner
    • Mr. Jeremy Bryant, Co-Owner
    Contact Information

    Principal

    • Mr. Larry Cox, Owner

    Customer Contact

    • Mr. Larry Cox, Owner
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: Hire a trusted roofing contractor to repair, replace roof

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    11/30/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    In July, contract was signed to have all windows replaced in my home. Cost of the windows was paid up front and labor/installation cost paid upon completion. Timeline was set for expectation and at the latest date discussed, company contacted me and asked to start the process with 90 minute notice. I did not stay at the residence at the time so with 90 minutes notice I could not get to the residence due to my full time employment. I suggested the next business day (Mon.) and was told they would get back with me. They never communicated confirmation so I had to reach out several times to get a response for the date discussed. I had made arrangements JIC but they stated that day would not work and confirmed another day. Was told the job would take 2 days max so made arrangements for 2 days. First day, windows were brought into the home, all the work completed for that day. I tried to be understanding, life happens but this took 5 days to complete while going day by day to try to make arrangements to be there with little to no communication. In the process of the days, they smoked in my house, threw cigarette butts on my floor even after being asked not to smoke in house, wrote measurements on walls/doors, disposed of caulk by smearing on vanities still in box, broke glass, did not clean up, left materials for me to clean up, broke several sills and did not dispose of my old windows. Had to pay to have them disposed of. Filing a complaint because one window was measured incorrectly and reordered. Installation of window has already been paid but the owner will not communicate in any timely manner and then, simply pushes me off. It has been over 12 weeks with 12 weeks being the max expected wait time. Pulling teeth to get any communication. Remodeling bathroom at a halt because of window. After paid, company does not care about customer relationship or communication at all. Just want clear communication on completion date. Warning for anyone considering company.

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Karen O

    1 star

    07/17/2023

    Absolutely fraud and scandalous activity per owners i purchased windows and paid for work to be done that was never completed windows never ordered, terribly siding work already had to have repaired, failure to complete jobs, owners refuse to return my calls or emails. They refuse to give reimbursement or refund, this company has terrible business ethics and would rather steal from people then be honest

    Local BBB

    BBB Cincinnati

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