Business ProfileforSalgau Roofing, Inc.

Between 10/19/21 and 11/10/21, Salgaue roofing in toledo ohio installed a low slope fully adhered mulehide epdm roof on my building. I voiced my concern that the substraight condition of the parapet walls wasn't right for the installation and that the drip edge left room for water penetration. ******** said it was fine and wouldn't leak and simply filled every thing with caulk instead of fixing the improper installation. 10/6/2022 became fully aware that the substrate condition wasn't correct and needed to be redone to see the full life of the product. The 10 year salgau roofing labor warranty specifically stated the product would be installed to manufacture specifications. I found documentation that the parapet wall installation didn't meet mulehide fully adhered epdm system specifications ... specifically 3.02 Substrate Conditions subsection (4.) Wood Plank (1" minimum) shall conform to Factory Mutual's requirements for Class 1 impregnated decks (insulation is required). There was no insulation installed under the parapet wall epdm and several gaps far over the 1/4" max void specifications are present. The rubber is no longer fully adhered. He refuses to accept responsibility. 3/23/22 leak from the exact spot I previously stated concern about and he refuses to take responsibility claiming that the parapet wall isn't part of the roof and that water traveled 10" past a 1" air gap between brick and wood sheathing AND past an empty 2x4 wall cavity to come down only on the inside where sheathing meets roof deck with no wetness in between. I have video of the leak which he also witnessed first person in action 3/5/2023 as well as pictures of the 1" air gap, of the rubber going over unsuitable substrate, and drip edge that did not keep water from flowing through the other failure points. The roof needs replaced correctly at the companies expense to meet manufacturer specifications. Caulking is not acceptable because the work wasn't done correctly in the first place.