Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

T&J Rooter Service has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforT&J Rooter Service

    Plumber
    BBB accredited business

    At-a-glance

    Customer Reviews

    3.67/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 12/7/2007

    Years in Business: 17

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Business Details

    Location of This Business
    3264 South Ave, Toledo, OH 43609-1104
    BBB File Opened:
    11/16/2007
    Years in Business:
    17
    Business Started:
    10/1/2006
    Business Incorporated:
    2/19/2009
    Accredited Since:
    12/7/2007
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Number of Employees:
    25
    Alternate Business Name
    • T&J Plumbing & Sewer Services
    • T&J Rooter Service, Inc.
    Business Management
    • Mr. Tim Antoine, Co-Owner
    Contact Information

    Principal

    • Mr. Tim Antoine, Co-Owner

    Customer Contact

    • Mr. Tim Antoine, Co-Owner
    • Mr. Jamie St. Pierre, Co-Owner
    Additional Contact Information

    Fax Numbers

    • (419) 380-8554
      Primary Fax

    Phone Numbers

    Industry Tip

    BBB Tip: Hiring a trusted and verified plumber can save you time and heartache

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/07/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    02/23 our household was experiencing a back up into our basement through our laundry room drains. I called the city and they said their drains were flowing fine and suggested I call T&J. So I did. T&J came out 02/24 while I was at work to examine the situation. They suggested rooting, jetting, and camering our lines. So we agreed and paid them $750 for services. They claimed they found copper pipe to clay tile pipe to the cities main line. They suggested digging it out and putting in new lines for $2K and said the secretary would contact me on Monday for payment. They also didn't follow my directions of cleaning out the main line that is under our stairs. They jetted our laundry room lines according to paperwork and my husband. I contacted my normal plumber for input and he said to request the flash drive. So I did so on 03/01. She responded with their footage was corrupt and they needed to recam. On 03/03 they did so. That same night I had back up of piping into my garage. I called their line because they claimed to guarantee work for a month from original date. Nobody called me back and nobody showed up. I had to purchase a pump from Lowes to remove backup on my own. 03/06 she sent me footage from 02/16 that didn't belong to my residence although they put my address on the file. When I notified her she said she'd look into it. At this point I've lost all trust in this company and would just like a refund of all services received since my basement flooded once again in only 7 days from service and didn't provide me with correct footage of my property or jet where requested.
    Read More

    Customer Reviews

    3 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Stephanie S

    5 stars

    10/16/2023

    From the moment I picked up the phone to call T&J Rooter Service looking for a Toledo Plumber, to the instant they finished the job, I was treated with the utmost professionalism and care. Having had less than satisfactory experiences with other plumbers in the ***********, discovering T&J Rooter was nothing short of a breath of fresh air.My initial phone call was answered promptly, and the friendly voice on the other end was more than eager to assist me with my plumbing woes. We scheduled an appointment, and just like clockwork, their team arrived right on time - a testament to their professionalism and respect for their customers time.The issue at hand was a stubborn drain that had been a persistent nuisance. But worry not, T&J Rooter Service was on the job! Armed with extensive knowledge, professional tools, and a smile, their technician addressed the problem efficiently and effectively.The service extended far beyond just cleaning the drain. The tech took the time to explain the process, offered tips on preventive maintenance, and ensured all my concerns were addressed. It was evident that customer ********************** wasnt just a phrase but a practice ingrained in their work ethic.The friendly service didnt only emanate from their technical expertise but also in their interpersonal skills. The technician was polite, considerate, and maintained a positive attitude throughout the service. It was a refreshing experience to meet a professional who was not only skilled at their trade but also excellent in customer interaction.By the time ********************** was done, my troublesome drain was functioning flawlessly. The efficiency, skill, and courtesy extended to me were second to none. If youre in Toledo or the surrounding areas and in need of a plumber that epitomizes professionalism and excellent customer **********************, look no further than T&J Rooter Service. Theyve earned every one of these five stars, and its with great pleasure that I highly recommend them!

    Local BBB

    BBB Serving Northwest/West Central Ohio and Southeast Michigan

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.