Online Retailer
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This business has 1 alert
Important information
- Additional Info:The company has a pattern of complaints regarding books that have been paid for but not delivered. Some complainants state they do not receive the correct book ordered.
Consumers also report that emails sent to the company go unanswered and consumers are unable to reach the company by phone (no phone number is provided by company).
Despite BBB attempts to notify the company of the complaints, Hippo Books has failed to respond to BBB.
BBB will continue to process complaints and has notified the Ohio Attorney General Office of the issue. Consumers may want to contact the Ohio Attorney General office to file a complaint by visiting their website at www.ohioattorneygeneral.gov or calling 800-282-0515.
Additionally, BBB contacted BarnesandNoble.com to alert them about recent complaint activity in which consumers refer to Barnes and Noble in their complaint narrative.
Business Details
- BBB File Opened:
- 8/19/2013
- Business Started:
- 1/1/2004
- Type of Entity:
- Corporation
- Alternate Names:
- Hippo Books
- International Books
- Pro Quo Books
- Usedbooks123
- Number of Employees:
- 41
Additional Contact Information
- Principal Contacts
- Ms. Shawna M
- Customer Contacts
- Ms. Shawna M
- Fax numbers
- Other Fax: (419) 578-6091
Additional Information
- Business Categories
- Online Retailer, Wholesalers and Distributors, Magazine Distributors, Used Books, Textbooks
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