Business ProfileforSpa Pro

I obtained the services of Spa Pro to get an estimate on fixing my hot tub. They came to my house on September 28, 2022 and inspected the hot tub and found what they thought was the issue and gave me a quote of $876.42. I thought that was a bit high BUT it was cheaper than buying a new hot tub and since I had had poorer luck finding anyone able to and wiling to fix it I went ahead with their quote. The technician (*****) assured my father that it was still a good hot tub and the fix that he was proposing would have the hot tub up and running and that I had a 30-day warranty on parts and labor. I was instructed to wait 24hrs to let everything settle and all the glue used in the plumbing portions adhere and dry. I waited 48hrs. On September 30th I filled up the tub only for it to spill right back out. I call the company right after and left a voicemail message. ***** returned my call and told me that ***** thought it was another manifold that must be leaking so they would come out on October 4 to look at it. I call October 4 to get an approximate time to when they would show, and ***** informed told me that they had already ordered the part and as soon as it arrived would pencil me in that day to fix it. This was 2 weeks ago, and I have not heard anything from them. They are not answering my phone calls or returning my voicemail messages. And I never got an answer as to when the "new piece" was ordered. Either they ordered it when they were working on the hot tub knowing that the job was not complete and not informing me or they came on my property without permission or my knowledge after my call on September 30. Work was done and I am happy to pay for work that is done however if the tub needed more work tell me so I can make the best decision based on all the information do not take advantage of my desire to have a working hot tub. If it had cost too much to fix, ok, that money could have been used towards purchasing a new one, I know would work.