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Find a Location

R.C. Automotive, Inc. has 1 locations, listed below.

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    Business ProfileforR.C. Automotive, Inc.

    Auto Repair
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    2 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 3/21/2014

    Years in Business: 20

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    145 Osceola Ave, Tallmadge, OH 44278-2746
    BBB File Opened:
    3/24/2006
    Years in Business:
    20
    Business Started:
    11/1/2003
    Business Started Locally:
    11/1/2003
    Business Incorporated:
    10/14/2003
    Accredited Since:
    3/21/2014
    Type of Entity:
    Corporation
    Business Management
    • Mr. Shawn Coleman, Service Manager
    • Mr. Rodney Coleman, Owner
    Contact Information

    Principal

    • Mr. Rodney Coleman, Owner

    Customer Contact

    • Mr. Rodney Coleman, Owner
    Additional Contact Information

    Fax Numbers

    • (330) 633-5749
      Primary Fax

    Email Addresses

    Industry Tip

    BBB Tip: How to prepare your car for winter

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/16/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I got a 2013 Dodge Durango from Rightway was recommended I take my truck here which I did . They reported to my warranty company that my engine was locked and it needed a engine. They never sent pictures to warranty company and they tried to charge $260 for removing a value cover which they hey did . My truck sat outside with my engine open for three weeks . Then they said they wasn’t fixing it and put my parts in a box in the back seat and had me tow it . Now new mechanic shop is finding part’s removed and key system reset with. A scanner . They should be responsible for my truck since they opened it and engine is not locked . I have videos and diagnostics from first repairs shop where engine was not locked and truck was running even ran to place on flat bed . I want them to be responsible for my $45,000 truck . I did what Rightway recommended and took it to there repair facility.
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Robert H.

    1 star

    01/09/2023

    Went to RC Automotive in ********* **** because it's one of the places that my car warranty accepts. It has been to this shop twice in 4 months. First time was due to transmission slipping, jerking, popping noises when shifting. All these problems still remain to this day. I brought it back due to same issues and some new ones. Was charged $100 and told that there is nothing wrong with the car. It did not act up for him and no codes had been thrown. All was lies. I know this because I personally watched my own check engine light flashing then going off a couple times. So there had to of been codes stored at that time. Regardless of what the supposed "Ford Mechanic" was saying I could tell he was up to no good. I mean the car was running terrible throwing flashing check engine lights. Still was told that there was no codes and I would have to wait till that happened. So on my way home it started flashing again so I made an appointment with someone outside of my warranty list. Which was today. My computer module is bad and the other codes was cylinders 1,3,5 all misfiring. This "Ford Mechanic" wasn't even able to diagnose 3 of 6 cylinders misfiring. Sent me on my way in a car that dangerous after charging me $100. Still hasn't mentioned the transmission shifting hard and banging in any of his instpections. Very bad mechanic shop. At least the "Ford Mechanic" that works there isn't up to par. If you can't diagnose 3 of 6 cylinders misfiring you should probably get another career.

    Local BBB

    BBB of Akron

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