Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

ClearDefense Pest Control of Cincinnati, LLC has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforClearDefense Pest Control of Cincinnati, LLC

    Pest Control
    BBB accredited business

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 10/7/2019

    Years in Business: 6

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Clear Defense Pest Control of Cincinnati, LLC offers residential and commercial pest control services.

    Business Details

    Location of This Business
    7855 Palace Dr, Symmes, OH 45249-1635
    BBB File Opened:
    7/23/2018
    Years in Business:
    6
    Business Started:
    4/1/2018
    Business Incorporated:
    1/12/2018
    Accredited Since:
    10/7/2019
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • ClearDefense Pest Control
    Business Management
    • Mr. Brendon Tarvin, Owner
    • Mr. Braden Sauer, General Manager
    Contact Information

    Principal

    • Mr. Brendon Tarvin, Owner
    • Mr. Braden Sauer, General Manager
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: Pest control

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/23/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I have been under a one year contract with this company. That contract ended in February 2022. However the last date of service I was unable to be home for them to enter my home. I emailed and asked for that date to be canceled and that I would call once I returned from out of the country and reschedule. they absolutely 100% would not Follow my request. I stated several times not to perform any services. They went against my wishes and had a member of their company come to my home and spray the outside of my home because no one was home like I had stated to let them come inside to service. I then received an invoice for services performed. I explained I will not be paying that invoice I told them not to come to my house and not to perform the services. 3 months later they email me again stating they will come and do services again I explained I do not want any further services from them. I have emailed back-and-forth I have spoke with their accounts receivable department and their office manager. I have emails which I will be attaching the last conversation I had with the office manager Billy was on speaker phone in front of my local police department and a police officer. I have instructed them not to show up at my house or they will be arrested for trespassing. I have also requested all further services cancelled, as I'm no longer under contract and do not want to do any further business with them. Billy the office manager told me on speaker phone as the police officer my witness that they will not cancel services without the last fraudulent invoice open.
    Read More

    Customer Reviews

    2 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Chuck S

    5 stars

    11/05/2021

    Being a very skeptical person I was highly dubious about hiring ClearDefense pest control because I was only going off of reviews that I had read online at various sites. Chance came out, listened to what I the problem was and proceeded to dust the nesting area for the yellow jackets which were in the walls of our house. He then came into the house and sealed up some areas where they may have been coming into the rooms. He then went ahead and did his routine treatment for the normal household pets. Before he left he said it may take a few days for the yellow jackets to die off but being impatient and skeptical I wanted them killed immediately. After seeing a few the next day I called in and ***** explained that the powder they use to dust the nest takes a few days to work. On the second day after treatment I have not found any yellow jackets flying in our house. Am I happy with the service ClearDefense has provided YES would I recommend them to anyone YES. They are very customer friendly and they proved it to me that customers are important to them. Being the non-trusting skeptical person that I am I am sure I came across a little harsh and for this I apologize. Not only did they take care of the problem, they also put up with me. And, to anyone reading this review if you think this is a fake review it is not.

    Local BBB

    BBB Cincinnati

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.