Carpet and Rug Cleaners
Professional Clean Carpets and VentsFind BBB Accredited Businesses in Carpet and Rug Cleaners.
About
Important information
- Advertising Review:
On September 27, 2024 the Better Business Bureau (BBB) requested that the business modify or discontinue multiple claims from their website.
The company advertises:
- 1. "We have been providing carpet cleaning and related services to customers in Cleveland and the surrounding cities since 2001."
- 2. "We also strive in using the most eco-friendly products that are not only safe on the environment but safe for children and pets."
- 3. "You can feel confident knowing Professional Clean has been a recognized leader at exceeding our customer's expectations for over 23 years."
- 4. "We Provide the most extensive Carpet Cleaning in the industry today."
The BBB has requested substantiation on these claims. According to the BBB Code of Advertising, 1. Basic Principles of the Code, Advertisements should be truthful, sincere offers to sell. Advertisers have a responsibility to have substantiation for all claims made and should be able to provide that substantiation upon request. All advertising that may mislead or deceive consumers should be avoided.
36. Environmental Benefit Claims, The General Principles of this provision in the Code state:, 36.1.1 Advertisers should not make broad, unqualified general environmental benefit claims like “green” or “eco-friendly.”
29.2 Subjective Puffery Claims, Puffery may include statements such as “best food in the world” and “we try harder” as well as other individual opinions, statements of corporate pride, exaggerations, blustering and boasting statements upon which no reasonable buyer would be justified in relying. Puffery also includes general claims of superiority over comparable products that are so vague that it can be understood as nothing more than a mere expression of opinion.
As of October 14, 2024, the business has failed to respond to BBB.
Business Details
- Local BBB:
- BBB of Akron
- BBB File Opened:
- 10/20/2008
- Business Started:
- 2/28/2008
- Business Started Locally:
- 2/28/2008
- Type of Entity:
- Sole Proprietorship
- Business Management:
- Mr. Joseph Barr, Owner
- Mrs. Melissa Barr, Office Manager
Additional Contact Information
- Principal Contacts
- Mr. Joseph Barr, Owner
- Customer Contacts
- Mrs. Melissa Barr, Office Manager
- Additional Phone Numbers
- Other Phone: (216) 441-0340
Additional Information
- Business Categories
- Carpet and Rug Cleaners
Industry Tip
More Resources
Featured Content
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.