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Find a Location

Glockner South Point Ford has 1 locations, listed below.

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    Business ProfileforGlockner South Point Ford

    New Car Dealers

    Additional business information

    Additional Info:
    In October 2013, this dealership was purchased by the Glockner Auto Group. 
    See all additional business information

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Glockner South Point Ford offers new and used auto sales.

    Business Details

    Location of This Business
    155 County Road 406, South Point, OH 45680-8988
    BBB File Opened:
    9/3/2014
    Years in Business:
    10
    Business Started:
    10/1/2013
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of ND003816 for this business, issued by Motor Vehicles, Ohio Bureau of

    These agencies may include:

    Motor Vehicles, Ohio Bureau of

    3535 Reading Road

    Cincinnati OH 45229

    (513) 742-7535

    Type of Entity:
    Corporation
    Alternate Business Name
    • The Glockner Ford Company
    • South Point Ford
    Business Management
    • Mr. Tim Glockner, Owner
    Contact Information

    Principal

    • Mr. Tim Glockner, Owner

    Customer Contact

    • Mr. Tim Glockner, Owner
    Additional Contact Information

    Phone Numbers

    Email Addresses

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/13/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    Hi, I had a truck serviced at this dealership on April 4th 2022 and picked up on April 12th 2022. This dispute is over the lack of care I had after the job was finished. I understand that the mechanic did his best I am not arguing that my issues is afterwards. When I came home I had coolant on my engine block good size puddle and some broken plastic pieces which still trying to figure out where they came from. These pieces were just laying on my engine block which I am glad they didn't melt to anything and damage other parts. I was pretty much told they bent over backwards for me so deal with it and was told basically small things like that happens when finishing the job. They said they could have caught that if they personally took my personal vehicle home to their own house that's how they know if something is wrong. First of all not ok with that and I am paying you to fix my truck at a dealership not at somebody's personal home. If I didn't pickup my truck on the 12th they were going to drive it home with a stranger. I believe if I have to clean up after their work and find what they broke I should be compensated and the bill should be adjusted. I felt like they were hiding information during my conversation I had with a manager today seemed like what ever I said I didn't know anything and their business did everything right. EPA should be aware that this business let's fluid just run free I thought your suppose to contain car fluids in certain containers. I also mentioned my throttle body hoses were loose and came off in my hands and had to be put back on by me at home. I understand they did alot of work but the end result was rushed and sloppy. This business needs better customer relations and better management.
    Read More

    Customer Reviews

    0 Customer Reviews

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