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Business Profile

Electrical Contractors

Quick Connect Electric Inc

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:09/30/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I had a circuit that overloaded. I went to the fuse box to see which one it was and it was showing none of them as being tripped. I reached out to my warranty place and Quick Connect Electric responded the fastest and I had them come out. Steve the electrician said they the spring in the fuse box didn’t work the why it didn’t go over to off. He said he replaced the spring and it was a $177 job. That weekend same thing happened. And I went down to see which one tripped because again I was under the impression Steve fixed it because it didn’t trip to off before and he said the new spring should do it and it didn’t. I reached out about getting a refund or it to be fixed correctly. He responded the next day saying nothing about the spring, no apology at all and seemed to blame me. He was trying to say too much i was in the one breaker and why he sent me the quote. It’s not about the quote it’s about the fact I paid you for a spring and it’s not doing what you said it would is where my issue is. When it tripped Steve’s spring should’ve made it go over to off and it didn’t and I feel he’s not addressing why it the spring in the fuse box go over to off when it tripped.

Quick Connect Electric Inc is NOT a BBB Accredited Business.

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