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Find a Location

Salem Regional Medical Center has 1 locations, listed below.

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    Business ProfileforSalem Regional Medical Center

    Hospital
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 4/27/1992

    Years in Business: 111

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    1995 E State St, Salem, OH 44460-2423
    BBB File Opened:
    6/27/1986
    Years in Business:
    111
    Business Started:
    9/1/1913
    Business Started Locally:
    9/1/1913
    Accredited Since:
    4/27/1992
    Type of Entity:
    Non-profit Organization
    Business Management
    • Ms. Veronica Hughes, Office Administrator
    • Dr. Anita Hackstedde, President & CEO
    Contact Information

    Principal

    • Dr. Anita Hackstedde, President & CEO

    Customer Contact

    • Ms. Veronica Hughes, Office Administrator

    Customer Complaints

    2 Customer Complaints

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    File a Complaint

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Stef G

    1 star

    04/01/2022

    *Salem Regional Medical Center at *************** Town Center Located in: Town Center at *************** Address: ************************************************************ My doctors appointment has been re-scheduled four times over the course of two months. I have been in great pain awaiting my appointments but every time the due date nears the receptionist call to tell me there is a scheduling issue. Upon calling the office back they enjoy playing "phone tag" with patients. Receptionists; ****, *********** are snarky, condensing and purposely give out false information to patients. These receptionist work in a clique and find it entertaining to manipulate patients for their own sad gratification. There is no regard for patient health whatsoever. This location is grossly unprofessional. If I could I would give it zero stars.

    Salem Regional Medical Center Response

    04/05/2022

    Thank you for the feedback and we apologize for your negative experience. We would be interested in speaking to you about this so that we can improve our service.

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