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            Business ProfileOne Old Man and a Van, LLC

            Moving Companies
            BBB accredited business

            Contact Information

            3982 Powell Rd PMB 238

            Powell, OH 43065-7662

            Visit Website
            Email this Business
            (614) 893-7582

            Business hours

            By Appt. Only
            Business Hours
            By Appt. Only
            By Appt. Only
            By Appt. Only
            By Appt. Only
            By Appt. Only
            By Appt. Only
            By Appt. Only

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            Customer Reviews

            1/5

            Average of 1 Customer Reviews

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            Customer Complaints

            1 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 12/14/2020

            Years in Business: 6

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            House, Condo & Apartment Moves; Help and Tips on Downsizing and Disposing of Belongings; Deliver or Transport Furniture; Help load, empty and organize Storage Units & PODS; Rearranging for new flooring installation, remodels or just re-positioning furniture; Packing & Organization Services Prior to your move; Assembly & Installation including for Beds, Washer & Dryers, Tables, Chairs .

            Products & Services

            House, Condo & Apartment Moves; Help and Tips on Downsizing and Disposing of Belongings; Deliver or Transport Furniture; Help load, empty and organize Storage Units & PODS; Rearranging for new flooring installation, remodels or just re-positioning furniture; Packing & Organization Services Prior to your move; Assembly & Installation including for Beds, Washer & Dryers, Tables, Chairs .

             

            Business Details

            Location of This Business
            3982 Powell Rd PMB 238, Powell, OH 43065-7662
            Email this Business
            BBB File Opened:
            9/22/2020
            Years in Business:
            6
            Business Started:
            1/31/2018
            Accredited Since:
            12/14/2020
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Hours of Operation

            Primary

            M:
            By Appt. Only
            T:
            By Appt. Only
            W:
            By Appt. Only
            Th:
            By Appt. Only
            F:
            By Appt. Only
            Sa:
            By Appt. Only
            Su:
            By Appt. Only
            Business Management
            • Mr. Josh Wheeler, CEO/Owner
            • Ms. Beth Sullivan, Office Manager
            Contact Information

            Customer Contact

            • Mr. Josh Wheeler, CEO/Owner
            Additional Contact Information

            Email Addresses

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Hiring a mover

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            07/13/2023

            Complaint Type:
            Product Issues
            Status:
            Resolved
            I used One Old Man and a Van when moving from Dublin to Delaware in September of 2022. During the move, they spilled liquid on my new couch and broke one of my TV's. I've texted with **** for many months since then, and he has repeatedly promised to reimburse me for my TV and to send out a professional cleaner for my couch. He has done neither of those things. He promised to pay me $350 for the TV and to pay for professional cleaning for my couch. I would like the cost of cleaning the couch, as well as the $350 for the TV. I have screenshots of our conversations, and pictures of the damage.
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            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            John P.

            06/08/2021

            BEWARE OF THIS COMPANY / New Owner!!!!!!!!! Original owners were wonderful but they just sold the business to Josh. We had some damaged items during our move and Josh will not respond, after he told us to send him photos and that he would get back with us to resolve. We've tried calling, texting, and emailing Josh. NO RESPONSES and it's been over a month trying to get him to simply respond. This is NOT how the original owners treated their customers. WE DO NOT RECOMMEND THIS COMPANY!!!!!!!!!!!!!!!!!!!!!!!!!!!! We contacted the original owners and they kindly asked Josh to get this taken care of immediately. NO RESPONSE from Josh. This just goes to show how the new owner treats his customers - totally different than the original owners. We don't want anyone else to go through what we've been through!

            Local BBB

            BBB of Central Ohio

            More Info on Local BBB

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