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Business Profile

Hotels

Quality Inn

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1

Average of 2 Customer Reviews

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Review Details

  • Artisha L

    Date: 07/05/2025

    Scam.I'm a choice member and stay at hotels all of the time. I called ahead to find out how much the incidental fee was and was told $100.00. That amount plus the room charge was charged upon check in. The gentleman at the front desk explained that I should leave my card in the machine for a period of time to ensure I'm not charged twice. The next morning there was another $100 incidental charge on my card. I spoke to the front desk and was told the manager would address it in 1-2 days because that person is off site. Fine. I went to check of the manager had been contacted and a third front desk agent had no clue what I was talking about and couldn't give me an update and didn't know what I was talking about. I've never had another charge show up on my card the next morning. Sees very suspicious.

  • Paul L

    Date: 05/15/2025

    My wife and I stayed at your hotel on the night of May 10, 2025; we were there for our annual bird watching excursion to *********************. We are Choice Privilege members.This was a horrible experience.The room was filthy. We could not use the tub or shower as it was filled with mold. The shower curtain was embedded with orange mold from top to bottom and we did not dare step onto the floor of the tub as it too had mold. The walls were encrusted with orange and black mold. Do you clean these rooms? In addition, occupants in the next 2 rooms were playing extremely loud music. The walls in our room shook. I went to the front desk and the young woman talked to those occupants. However, the very obnoxious music continued. I called the front desk, and she went to that room to advise them to turn down the music.We will never stay there again and I have already advised others to avoid the Port Clinton Quality Inn.Obviously the rooms are not cleaned and I wonder if you even care.Based on our experience we demand a full refund.

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