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Business Profile

Hotels

Best Western Port Clinton

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Stephanie G

    Date: 06/14/2023

    Substandard hotel at best.
    Unprofessional and untrained staff. Horrible experience. Double charged and spent an hour and a half only to have MY bank resolve THEIR mistake.
    Do yourself a favor and take your business elsewhere.

    Best Western Port Clinton

    Date: 06/16/2023

    As we explained to you 100x at the front desk and in a response to our survey you were not double charged. It was a pending authorization charge that would fall back on your account in 3-5 days it is a very common practice and there is a notice posted at the front desk that if you are using a debit card this would happen. Might I recommend using a credit card when traveling since you do not have ample funds in your bank account.

Best Western Port Clinton is NOT a BBB Accredited Business.

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