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Find a Location

Endless Summer Pool and Spa Service, LLC has 1 locations, listed below.

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    Business ProfileforEndless Summer Pool and Spa Service, LLC

    Pool Service

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    This company offers maintenance, repair, service, chemicals and replacement parts / equipment for swimming pools and spas.

    Products & Services

    We service, repair and replace all major brands of swimming pool and spa circulation, heating, filtration and chemical feeding equipment.

    Business Details

    Location of This Business
    8205 Estates Pkwy Ste D, Plain City, OH 43064-8018
    BBB File Opened:
    12/14/2005
    Years in Business:
    21
    Business Started:
    4/15/2003
    Business Management
    • Mr. Tom Mader, VP
    • Mr. Jeff Caldwell, President
    • Ms. Kelley Jo Stallings, Manager of Client Services
    Contact Information

    Customer Contact

    • Mr. Tom Mader, VP
    Additional Contact Information

    Fax Numbers

    • (614) 504-5048
      Primary Fax

    Email Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/26/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    Buyer beware. Don't make any complaints about services YOU are paying for. You will ALWAYS be wrong. If you're not happy be prepared to be dropped via letter with lame excuses like... "you're now out of our service area" except they still service your neighbor 4 doors down on same street. Do yourself a favor, find someone else. We contacted with this company for 3 years, it was always the same.
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Carol B

    5 stars

    05/11/2023

    I have been using Endless Summer for my outdoor pool since 2013 and have been very satisfied with their work. Their customer service has been excellent, the office is responsive, the technicians come when they say they will and do good work. They open, clean, and help maintain my pool all season, closing it in the fall. They are courteous and nice to work with. They have fixed breakdowns in my pool equipment also, and are very efficient and timely in doing so. I feel lucky to have them. One concern, with this and other pool companies, is that power washing to clean the stainless steel liner of this pool can result in fine scratches on the surface of the liner. The last time the pool was cleaned, some new fine scratches appeared, despite their best efforts, but I think they may have gone away over the season. I also feel I need to check the chemical balance of the water myself periodically during the season in addition to Endless Summer's checks. I'm not sure they check the calcium level. I sometimes prefer to use my own chemicals and like to use less chlorine than they recommend, which I think is more appropriate to my pool use. Again, they are responsive to whatever I want to do. I would highly recommend this company.

    Local BBB

    BBB of Central Ohio

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