Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Shannon's Used Cars and Auto Parts has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforShannon's Used Cars and Auto Parts

    Used Car Dealers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    5055 W US Route 36, Piqua, OH 45356
    BBB File Opened:
    10/17/2013
    Business Management
    • Mr. Shannon Howard
    Contact Information

    Principal

    • Mr. Shannon Howard

    Customer Contact

    • Mr. Shannon Howard

    Industry Tip

    BBB Tip: Buying a used car

    Customer Complaints

    0 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Amanda R

    1 star

    09/04/2021

    This place should be ashamed of themselves on how they prey on vulnerable people to fall for lies. They overcharge on how much vehicles are and took advantage of my daughter when she was buying her first car and had no clue what she was buying she trusted them and wrong people to put your trust in. My daughter bought a car from there even though I told her not to because I know several people that didn't even have a car a week and major issues occurred. Well she was another one added to the list she drove the car for two days and the transmission went out and was stranded with her baby. Took it back car 2 they refused to refund her but could put her in another junk car with more money down of course. 2010 and charged her over 12k with 188k miles on it not including the thousands of dollars she give them for down payment, car payments and car repairs. we took the car to mechanic after mechanic to get the 2nd car fixed. Water pump radiator fans in motor thermostat to name a few. Then the final straw was when my daughter about rear ended another car due to brakes being installed incorrectly by shannons on the car prior to being purchased and the tire was about ready to fall off because of ball joint being bad along with a list of other things. Mechanic stated take it back to the dealership immediately it's a death trap. Shannon's agreed to cancel loan but refused to refund any of the money she paid them. I requested a letter for out records showing lien was cancelled. Lady in the office stated she would email it to me. Well 3 days later no email so I called today and she got nasty and said she sent it asked her to confirm email address she said she couldn't she was too busy. She ending up hanging up on me. Filing complaints with bbb and if no resolution is done proceeding with legal action. This auto sales place is going to end up killing someone. They don't look over cars before they sell them.

    Local BBB

    BBB of Dayton and Miami Valley

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.