Tour Operators
Mary's Enterprises, MET ToursAbout
Important information
- Additional Info:A pattern of complaints has developed in which consumers report difficulty reaching the company as well as other consumers reporting problems with getting refunds for shows that were cancelled or moved to a different venue.
The company responded to BBB complaints and indicated that they are working on refunds through consumers' financial institution, however consumers still report they have yet to get their money back. Most consumers have challenged the charges with their financial institutions but have not verified if the chargeback has been finalized.
BBB will continue to process complaints, but consumers seeking a refund for cancelled shows should also contact their bank or credit card company to file a dispute to reverse the charges. Additionally, consumers should contact the Ohio Attorney General Office at 800 282-0515 to file a complaint with their office.
About This Business
Products and Services
Business Details
- BBB File Opened:
- 9/1/2005
- Business Started:
- 2/27/1983
- Type of Entity:
- Corporation
- Alternate Names:
- MET Tours Cruises
- Number of Employees:
- 6
Additional Contact Information
- Principal Contacts
- Kevin Lonseth, President
- Customer Contacts
- Kevin Lonseth, President
Additional Information
- Business Categories
- Tour Operators
More Resources
Featured Content
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.