Business ProfileforPerrys Crossing Apartments

On 12/25/2022 at approximately 8am I awoke to find my apartment flooded. After calling the emergency number I investigated the source of the water and discovered that the apartment next to mine was unheated and the water pipes had burst. The maintenance man arrived shortly after and turned off the water. At approximately 3pm someone showed up to vacuum the flooded rooms. As of today (12/28/22) I had yet to hear from anyone from the office. I called this morning and talked to ***** to inquire if the carpet would be properly cleaned and sanitized as it is beginning to smell in here and the carpet feels sticky to the touch. I was informed that I would have to file a claim with my renters insurance. My insurance agent has informed me that the policy does not cover damage of this sort. The property management company is responsible for damage to the apartment. ***** Hung up on my insurance agent when she called on my behalf. I'm still dealing with mold on the bathroom ceiling in the main bathroom for approximately 9 months now. I have called my attorney in regards to voiding my lease and I would like warn future potential renters to avoid this place at All costs. I will certainly be telling everyone I know about my experience with Perry's crossing and Town management.