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Business Profile

Property Management

Marble Properties, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Property Management.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:03/03/2023

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I have lived here since the middle of June 2022 and The Place needs work, the Apartment is Not worth $900., So there is Weak spots in the Floors
    and my Refrigerator makes Noises,
    And the Roof has Leaked 3-4 or more Times Since I have been here, Plus I have Complained and They told me they Can Not Guarantee it from Leaking again, and there was two *** guys that lived here before I talked to them they said this has been going on for two years ,
    They are Cheap and do not want to Fix it Properly!
    Plus I have Documented and Took Pictures!
    Not to Mention is the Maintenance man is Rude, Obnoxious and drinks like a fish, Has came up to my Apartment drunk!
    An Now since I have been Complained about the Roof and stuff, They are Retaliating Against me, An Filing an Eviction on me and Trying to Kick me out!
    So in my Recommendation, I would not Move here, Period!
    This is Causing me Stress an Unnecessary Stress and Mental Anguish and I am diabetic!
    I feel he is Not a good Landlord an is Cheap!

    Business Response

    Date: 03/08/2023

    Dear BBB

    Thanks for allowing us to respond.

    After receiving the complaint about a leak in the roof/ceiling on February 4, 2023 we immediately tried to access the apartment but were denied access.  On February 5, 2023 we also knocked on the door to inspect the apartment but again we denied access.

    On February 6, 2023 we served on the door of the tenant a 24 hour notice to enter the dwelling.  We've attached this for convenience.  Since then we've tried to access the dwelling on February 7th and 8th and then again on the 15th but were denied access.

    On February 23, 2023 a Notice to Leave the Premises was posted on the tenants door for non payment of rent and utilities.  We have attached a copy of the posted letter and account statement of outstanding rent and utilities past due.

    Take note, this case has already been referred to our lawyer for eviction and should be filed any day now.

    Feel free to let us know if you have any further questions.

Marble Properties, LLC is NOT a BBB Accredited Business.

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