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Find a Location

Plato's Closet has 1 locations, listed below.

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    Business ProfileforPlato's Closet

    Clothing

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Products & Services

    This company offers

    Business Details

    Location of This Business
    787 N Lexington Springmill Rd, Ontario, OH 44906-1114
    BBB File Opened:
    3/9/2015
    Years in Business:
    15
    Business Started:
    4/9/2009
    Business Started Locally:
    4/9/2009
    Alternate Business Name
    • Plato's Ontario Investments
    Business Management
    • Mr. Tyler Esposito, OWNER
    • Ms. Jennah Esposito, Co-owner
    Contact Information

    Principal

    • Mr. Tyler Esposito, OWNER

    Customer Contact

    • Ms. Jennah Esposito, Co-owner

    Customer Complaints

    1 Customer Complaints

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    File a Complaint

    Most Recent Customer Complaint

    05/22/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    Hi. My name is *** ****** ********** I went to Plato's to sell a plastic big of trash full of brand new clothes they said ***** the clothes there for days and they will call back. After 3 days they don't call back yet so I decided to go there personally to collect my selling price and the clothes that they wont sell but complaint is that they only offer me $6 for all my clothes of trash bag and they said that the rest are being donated somewhere because they said we don't answer the phone when i show my receipt to verify my phone number the phone is have different area code but when we signed up with their system it was correct because they give us a text message before we ***ve all the clothes to them for them able to process the selling and text ask back to come back to the store to pick up the sell. Unfortunately they said that we are the one who give the wrong number but I have a proof that they send me a link to registered that that we ***ve all the clothes they so much explanation that they said that they don't have fault on their side but instead insisting that we are the one who gave the wrong number. The manager name is Sophie shift **** ***** owner ******* .As a you know I don't accept the $6 dollars they offer because for me its a big no no against your customer service. I hope you will give a kindly consideration for this matter because I don't go to Plato's to cause me anxiety and distress I come to them as a customer and not to end up for them to cheat me. I was very dis appointed and the money I will get there will be donated to the Philippines to help other people Sincerely hoping for attending to this matter. *** ****** **********.

    Customer Reviews

    1 Customer Reviews

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    Most Recent Customer Review

    Rane S

    1 star

    06/16/2022

    So I bring my clothes up there to sell and I was fine with what I got ($19.25 for 6 items). after I got my money I wanted to try on a pair of shoes that I saw and asked if it was okay, and I was told it was fine. Went to the bench, tried them on, and I didn't like them. I put them back properly and then went over to the sports bras because I saw something I liked. I set down my bag of leftover clothing that they didn't take and sifted through the hangers, and then the Manger came over and insisted that they hold my bag of clothes up at the counter for me... the full, almost bursting bag of clothes that i couldnt fit anything else in, even if i tried.... I told her that it wasn't necessary and that I was about to leave anyways but she then just took the bag from me and brought it over to the front counter. Needless to say, that made up my mind about buying anything today or ever again. Yeah, I'll sell my stuff to you guys because I'd rather make money off of stuff I don't want but i'm never giving my money to a store that gives suggestions that im shoplifting. ??This Plato's Closet location is in *****, *******

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