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Business Profile

Fireplaces

Heat Surge LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Fireplaces.

Reviews

Customer Review Ratings

4.68

Average of 34 Customer Reviews

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Review Details

  • Lerna E

    Date: 04/04/2024

    I consider myself a "Heat Surge" devotee, my latest purchase is the third product in my personal
    home inventory. They are a beautifully finished reliable source of heat and energy efficient.
    The units also offer me an added sense of fire safety, which my electric wall registers do not.
    I appreciate the ease of ordering, prompt delivery, free shipping and of course the rebates.

    Heat Surge LLC

    Date: 04/11/2024

    Hi *****,


    Thank you for being such a loyal patron of Heat Surge! We glad we're able to provide you beautiful and safe products. We will continue to serve you for years to come! We greatly appreciate your raving 5-Star review!

  • Andre V

    Date: 03/31/2024

    Writing a review on behalf of my Pops who absolutely loves his Heat Surge heating unit. What's interesting is that his career was installing Heating & Air Conditioning for over 30 years, so the man knows a thing or two about the subject matter. Pops is appreciative of such a well made product that he and my mom use frequently and as their daughter, I appreciate that they've been able to order with confidence and receive a great product.
    Sincere thanks from ***** * ***** ****** ********** *** 
    Pops is celebrating turning 81 today and his one request was for me to submit this review on his behalf.

    Heat Surge LLC

    Date: 04/11/2024

    What a wonderful thing your Pops wanted you to do for his birthday! It's so nice to know that we are able to provide your parents with a reliable product. Reviews like his are invaluable to us and we appreciate it. All of us at Heat Surge hope he had a fantastic 81st birthday!

  • JAMES M

    Date: 03/25/2024

    HAVE BEEN USING HEAT SURGE HEATERS FOR OVER 10 YEARS
    AM VERY HAPPY WITH THEIR PERFORMANCE. HAVE BOTH LARGE AND SMALL UNITS
    SOME OF MY RELATIVES HAVE RECENTLY MADE PURCHAES ON MY RECOMMENDATION
    VERY GOOD QUALITY

    Heat Surge LLC

    Date: 04/01/2024

    Hi *****,


    We greatly appreciate your 5-Star review! We're go glad that you are a returning customer and that you've recommended our products to your family. We will continue to serve you for years to come. 

  • Laura H

    Date: 03/23/2024

    I love all eight of my heat surge heaters!
    I am a loyal customer for many years. I have three of the large heaters with the bases, and they work great and look beautiful!
    Then I purchased two of the older small heaters and this past December 3 more of the small heaters with the updated technology.
    My sister and one of my neighbors liked my heat surge heater so well and thought they were so pretty to look at and easy to use that they also purchased some.
    Heat surge is a good company, and easy to work with!
    Thank you very much
    ***** *

    Heat Surge LLC

    Date: 04/01/2024

    Hi *****,


    Wow! What a stunning review. We're so happy to keep you as a satisfied and returning customer. Word of mouth is one of the best ways to spread good news about a product and that's exactly what you've done and for that, we thank you! 

  • Yvette S

    Date: 03/06/2024

    We have had Heat Surge products for many years, starting with the larger fireplace. It is still working great! We like our smaller unit that we purchased at the end of 2023 also for our little den. An outstanding Company at reasonable cost. As a retired couple it is greatly appreciated.

    Heat Surge LLC

    Date: 04/01/2024

    Thank you for your glowing review! It's wonderful to hear that your units are still running so well. One of our main goals is to bring beautiful products into homes and it sounds like we were able to do that for you. 

  • Johnny W

    Date: 02/26/2024

    Well pleased with NEW 2024 Heat Surge.. Technology has come a long way since my first heat Surge bought in 2012.. Great source of heat. Very well please and happy with my new purchase. Light weight easy to move from room to room. System and fan is very quiet Overall very Happy. Will continue to buy from Heat Source . I have shared my pleasant experience with Heat Source.. Happy Customer , ****** *****.

    Heat Surge LLC

    Date: 02/29/2024

    We are thrilled that you keep choosing Heat Surge for your heating needs! Your review is incredibly valuable and we will continue to provide you excellent products and service.

  • JOSE F

    Date: 02/22/2024

    I HAVE BEEN A LOYAL CUSTOMER OF THIS PRODUCT FOR MULTIPLE YEARS. IT IS A QUALITY PRODUCT WITH AN EXCELLENT CUSTOMER SERVICE TEAM. STRONGLY RECOMMEND.

    Heat Surge LLC

    Date: 02/27/2024

    Hi *****


    We appreciate the positive feedback. Quality and service are two of the main things we pride ourselves on and it's great to see that they were shown to you. Thank you for your 5-stars!

  • David B

    Date: 02/19/2024

    I received the heater I ordered and I'm very happy with the product.

    Heat Surge LLC

    Date: 02/27/2024

    Hi ******


    We're glad to hear that you received your order in a timely manner and that you're enjoying it. We know you'll continue loving it throughout these colder months. 

  • DONALD R

    Date: 02/13/2024

    I love the Heat Surge unit that I have. Not only does it heat up the rooms that needed it, it is also quite stylish. I do wish that there was a darker color for the wood as most of my furniture is darker, but I was able to make lighter color work. I really like all the functions available on it. Everyone thinks I'm weird because I like the green flames.
    I do have one critique. I wish there was a timer on it to set a time when it comes on. It has the timer to turn it off. I would like to set a timer before bed that would start running about 2 hours before I had to wake up. Maybe that feature can eventually be added.
    I highly recommend this product for your heating needs.

    Heat Surge LLC

    Date: 02/15/2024

    Hi ******!


    We're so glad to hear that you're more than satisfied with your fireplace. We agree, the color changing flames are pretty cool! Thank you for the start timer suggestion, we will keep that in mind for sure. As far as the darker wood, keep an eye out for upcoming fireplaces!

  • william s

    Date: 02/13/2024

    We have two fireplace models, three power panel models and one table top fireplace model.
    We are very happy with all of them. They certainly have cut down on our propane usage.
    Living in the mountains of northeast PA we get some cold weather. The fireplaces are as pleasing to look at as they are efficient.
    ******* *** ************ 

    Heat Surge LLC

    Date: 02/15/2024

    Hello *******,


    Wow! That's awesome that you have so many of our products. It goes to show that they are reliable and a cost saver. People like you are the ones that keep us going and strive to make more enjoyable products. Thank you for your loyalty and we'll serve you for many years.

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