Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Orion Construction has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforOrion Construction

    Construction Services

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    7801 Cleveland Ave NW, North Canton, OH 44720
    BBB File Opened:
    3/22/2018
    Years in Business:
    14
    Business Started:
    1/1/2010
    Business Incorporated:
    11/2/2015
    Type of Entity:
    Corporation
    Alternate Business Name
    • Orion Management Inc
    Business Management
    • Ms. Maureen L Gentile, President/Owner
    Contact Information

    Principal

    • Ms. Maureen L Gentile, President/Owner

    Customer Contact

    • Ms. Maureen L Gentile, President/Owner
    Additional Contact Information

    Fax Numbers

    • (330) 497-1732
      Primary Fax

    Email Addresses

    Industry Tip

    BBB Tip: Hiring construction and remodeling services you can trust

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/04/2021

    Complaint Type:
    Customer Service Issues
    Status:
    Resolved
    (Converted from original document. See file.) I have ********** Insurance I've had a problem & call our ********** agency & my first experience with Orion roof Co & young guy came out & inspect the roof & before he check the roof he took a **** on the other side of his truck & my grand kids where watching. No one knew what the other person was doing & this is a first impression & there were phone calls & all there promises was lies. My wife got a flat tire from there nails & my friend got a flat tire from there nails from roof.
    Read More

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Lovetta T

    1 star

    05/15/2023

    I wish I had done my research before hiring this company. They were referred to me by ****** insurance. After 4 and a half months all they did was demo. I paid them $19,000 up front and they would spend a couple hours doing more demo and disappear for weeks at a time. Could never give me a heads up when they would be there. They had 24/7 access to my home which is a mistake I will never make again. I finally fired them. I did receive a refund of $12,000, but that doesn't make up for the pain suffering and inconvenience they caused me since Dec. 15.

    Orion Construction Response

    08/02/2023

    We are very sorry to hear about the disappointing experience that you had with Orion Construction. It is our goal to provide excellent service and clear communication. Per our records, Orion was initially hired after a water damage to your home. Due to several other circumstances beyond our control that occurred within the four months resulted in the extended timeline, such as: - Orion couldn't begin work until outside mitigation company finished drying the structure. - Orion had to wait for your contracted plumber to finish work. - Asbestos Testing Jan 30th & Asbestos removal Feb 21st by outside company. - 2nd Water Damage due to pipe-break. Had to wait for mitigation to be completed by an outside restoration company. March 23 - Needed to wait for other vendors to cleanup heavy debris and dust before Orion could inspect property again before beginning rebuild. Orion tried best efforts to complete job. Although, there were extended circumstances that is no excuse for not providing clear communication. We are always trying to improve our processes as a company. As a homeowner being displaced is very frustrating, we hope the best for you.

    Local BBB

    BBB Serving Canton Region & Greater West Virginia

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.