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Find a Location

World Reserve Monetary Exchange, Inc has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforWorld Reserve Monetary Exchange, Inc

    Coin Dealers
    HeadquartersMulti Location Business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    Additional business information

    Additional Info:

    Consumers may call Customer Service at 1-877-356-4190 or email [email protected], Mon-Fri 9AM to 5PM EST if needing assistance with a merchandise order.

    The BBB asks that when reviewing an advertisement you read it in its entirety and to not feel rushed to purchase due to company deadlines without getting a full and complete understanding of what is being offered. Even with limitations, the BBB recommends you request any information you will need prior to purchase that will help you make an educated buying decision.

    World Reserve Monetary Exchange, Inc. is an affiliate of Arthur Middleton Capital Holdings, which is also the parent company of Universal Media Syndicate, Inc; Universal Commerce. LLC; Lincoln Treasury, LLC; and Heat Surge, LLC.  A separate report is available on these companies.

     

    1.) THE PRESIDENTIAL DOLLAR COIN PROGRAM 2007-2016
    The Presidential Dollar Coin Program was completed by the U.S. Mint in 2016, and The World Reserve Monetary Exchange fulfilled the final coins minted by the US Mint 7 years ago for all customer orders in 2017.

    As a courtesy, The World Reserve Monetary Exchange processed customer requests related to the Presidential Dollar Program through a grace period ending December 31, 2017. Because the program was closed out our new operating system does not allow access to those customer records. The U.S. Mint no longer offers the Presidential Dollar Coins for bulk dealer purchase, however, these coins are sometimes available on the 3rd party market and customers have reported that they have located additional coins on eBay and from other local coin dealers, we recommend this course of action if you are looking for additional Presidential Dollar coins.

    2.) NATIONAL PARK QUARTERS PROGRAM 2010-2021
    The National Park Quarter Program was completed by the U.S. Mint in 2021, and The World Reserve Monetary Exchange fulfilled the final coins minted by the U.S. Mint 3 years ago for all customer orders in 2021,

    As a courtesy, The World Reserve Monetary Exchange processed customer requests related to the National Park Quarter Program through a grace period ending December 31, 2021. Because the program was closed out our new operating system does not allow access to those customer records. The U.S. Mint no longer offers the National Park Quarters for bulk dealer purchase, however, these coins are sometimes available on the 3rd party market and customers have reported that they have located additional coins on eBay and from other local coin dealers, we recommend this course of action if you are looking for additional Presidential Dollar coins.

    Additional Info:
    Mr. Rodney Napier is also identified in BBB files as the CEO of Arthur Middelton Capital Holdings; Heat Surge, LLC; Federated Consumer Products, LLC; Universal Media Syndicate, Inc; First National Mint & Trust, LLC; and Chairman of Universal Commerce, LLC and Lincoln Treasury, LLC; and Primary Shareholder of Universal Physicians, LLC. Separate reports are available on these companies upon request.
    See all additional business information

    At-a-glance

    Customer Reviews

    1.67/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    26 complaints closed in last 3 years

    3 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    The company offers United States currency and coins as collectibles.  While World Reserve Monetary Exchange is a bulk purchaser from the U.S. Treasury's Department of Printing and Engraving, and the U.S. Mint, they are not a government agency, nor have any government affiliation.  They also offer other general merchandise thru Internet, direct mailings, and advertisements.

    Business Details

    This is a multi-location business.

    Find a Location

    World Reserve Monetary Exchange, Inc has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Headquarters
      8000 Freedom Ave NW, North Canton, OH 44720-6912
      BBB File Opened:
      1/16/2003
      Years in Business:
      21
      Business Started:
      1/16/2003
      Business Started Locally:
      12/10/2007
      Business Incorporated:
      12/10/2007
      Type of Entity:
      Corporation
      Business Management
      • Mr. Rodney L Napier, C.E.O.
      • Mr. James V DiCola, President
      Contact Information

      Principal

      • Mr. Rodney L Napier, C.E.O.
      Additional Contact Information

      Fax Numbers

      • (330) 244-3728
        Primary Fax

      Phone Numbers

      Email Addresses

      Customer Complaints

      26 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      10/04/2023

      Complaint Type:
      Delivery Issues
      Status:
      Answered
      In 2010 I, ****** ****** contacted the World Reserve Monetary Exchange Co. (**** ******* **** * ****** ** ****) regarding a National Parks Quarters collection. For $150.00 I would receive newly minted states national parks quarters (5 per year) from 2010 - 2021 with a large case containing 12 smaller boxes for each set of individually minted quarters with Alabama’s state park being the last and only quarter minted in 2021. The quarters were sent on time in the beginning but teetered off around 2015(it stopped coming as soon as they were minted). They started coming once per year. I did move several times between 2015-2022 moving to Mississippi in January 2020; however I always contacted customer service to give my updated information. My last contact was in February 2020 right before COVID-19 shut down the country. I have tried several times to phone the company but the number no longer works. I would prefer to get the merchandise I fully paid for which consists of the National Parks Quarters from 2918 through 2021. Should that option not exist I would like a refund from the quarters that where not availed to me
      Read More

      Customer Reviews

      3 Customer Reviews

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      How BBB Processes Complaints and Reviews

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      Most Recent Customer Review

      Rosemary B.

      2 stars

      05/18/2022

      World Reserve Monetary Exchange did not send me all my Presidential Coins. I paid for 40 coins and only received 24 they still own me 16 more. I have been calling this company so many times they did not return my calls and now the phones are disconnect. This is very sad for this company you paid for the products and do not receive all that you paid for !!! Something needs to be done about This !!! It’s not right !!!

      Local BBB

      BBB Serving Canton Region & Greater West Virginia

      BBB Reports On

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