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Find a Location

JC Bandit has 1 locations, listed below.

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    Business ProfileforJC Bandit

    General Contractor
    BBB accredited business

    At-a-glance

    Customer Reviews

    3.5/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 12/9/2022

    Years in Business: 3

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    This business offers service for everyday home improvement needs such as landscape cleaning and clearing, fencing services, tree removal, gravel/dirt work, and much more.

    Business Details

    Location of This Business
    New Carlisle, OH 45344-2028
    BBB File Opened:
    12/8/2022
    Years in Business:
    3
    Business Started:
    8/1/2020
    Accredited Since:
    12/9/2022
    Type of Entity:
    Limited Liability Company (LLC)
    Hours of Operation

    Primary

    M:
    9:00 AM - 5:00 PM
    T:
    9:00 AM - 5:00 PM
    W:
    9:00 AM - 5:00 PM
    Th:
    9:00 AM - 5:00 PM
    F:
    9:00 AM - 5:00 PM
    Sa:
    Closed
    Su:
    Closed
    Business Management
    • Mr. Ben S Roberts Sr., Owner
    Contact Information

    Principal

    • Mr. Ben S Roberts Sr., Owner

    Customer Contact

    • Mr. Ben S Roberts Sr., Owner

    Industry Tip

    BBB Tip: Hire a reliable and trustworthy contractor

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/10/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    Our Transaction accord on 20th of Sept 2023. Jc bandit was paid to install a pad for a shed. The shed was bought in and the builders informed us that the pad was not level that they had to install shims to level the shed. About a day later gravel mix started coming out on 3 sides. The sides were not secured or built properly to make sure that didn't happen. When we called them to inform them the woman who answered the phone was rude the moment we told her there was a problem with the pad. We we started describing the issue she started interrupting immediately and start accusing us of digging out the pad and we never sad that. Then she moved on to blaming the shed people who did nothing to the pad. The problem always someone's else's fault. The tried to offer band-aid to pour more rock along the sides of the pad. I had another construction company come look at it as a second opinion and they told us it was unfixable and built incorrectly. They told us the standard to use for the gravel was 411 and they didn't use that and that it's standard for the sides to be below the ground and it was not even touching the ground on 3 sides. Also, this company had the time to come out the day we need the work to start but when told there is an issue we were told it wouldn't be for at least 10 days. The construction company was supposed to come out today and instead called and again it's everyone fault but them. They tried to blame the sheds 2 foot porch being further out from the pad as being the problem and again not thier fault. Also they were asked about permits and the original guy lied and said he asked our city and he said they said we didn't need a permit which clearly was a lie because we had someone come out to take out the old and start a proper one and we had to stop because the city officials made us. Now we have to ask for permission in a town hall meeting to have a shed because of thier lie. Lastly they broke our fence and haven't replaced the materials they broke.
    Read More

    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Jonathan J

    2 stars

    04/06/2024

    We hired jc bandit to do a renovation on our home. They started out ok they replaced our roof and driveway and seemed to have done alright. They were supposed to remove all our trees and didn't finish the job. They were suppose to contact the electric company to trim around power lines and never did and left 3 trees and still charged for all. They ground stumps and left the piles of shavings. They replaced our garage door and didn't seal around the door and installed an electric door opener we didn't ask for. They replaced our front door with the wrong door and then wanted us to pay for there mistake. We ordered a fridgadaire dishwasher and they installed a Samsung due to it being cheaper We paid for the other. They used flex pipe on the kitchen drain instead of proper plumbing and installed the cheapest faucet available. Not what we paid for one of the cabinets they removed for a repair in the wall and reattached fell from the wall. They painted a door and didn't remove the stickers. I feel we were cheated by jc bandit and I wouldn't recommend them to anyone.

    Local BBB

    BBB of Dayton and Miami Valley

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