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            Business ProfileHardwood Lumber Company

            Lumber Store
            BBB accredited business

            Contact Information

            13813 Station Rd

            Middlefield, OH 44062-8728

            Visit Website
            Email this Business
            (440) 834-1891

            Customer Reviews

            2.38/5

            Average of 8 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            3 complaints closed in last 3 years

            2 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 3/15/2013

            Years in Business: 66

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Business Details

            Location of This Business
            13813 Station Rd, Middlefield, OH 44062-8728
            Email this Business
            BBB File Opened:
            6/25/2007
            Years in Business:
            66
            Business Started:
            1/1/1958
            Date of New Ownership:
            1/1/2017
            Business Incorporated:
            2/9/2017
            Accredited Since:
            3/15/2013
            Type of Entity:
            Corporation
            Alternate Business Name
            • Mouldings One
            • St. Nick Brush Co.
            Business Management
            • Stephen Trudic, Owner
            Contact Information

            Principal

            • Stephen Trudic, Owner
            Additional Contact Information

            Fax Numbers

            • (440) 834-0243
              Other Fax

            Phone Numbers

            Email Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            3 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            08/28/2023

            Complaint Type:
            Delivery Issues
            Status:
            Answered
            items with delivery date not being shipped until after this date. paid nearly 500 for shipping and they are not living up to agreed upon delivery dates. why am i paying for shipping that was not fulfilled.,
            Read More
            Read 2 More Complaints

            Customer Reviews

            8 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Holly I

            04/10/2023

            Despite some of the bad reviews, it was quite the opposite for us. Even after them losing their main building to a fire disaster, we received our butcher block a few weeks later. Their customer service was outstanding and professional, we could not be happier with our product! It is of outstanding quality and the detail is beautiful! We could not be happier!

            Hardwood Lumber Company Response

            04/12/2023

            Thank you for taking the time to leave such a positive review of our product and service. We are delighted to hear that despite the unfortunate event of our main building being destroyed by fire, you still received your butcher block and that our customer service team was able to provide you with outstanding and professional service. We are thrilled that you are enjoying your new butcher block and that you are impressed with its quality and attention to detail. It is always a pleasure to receive such positive feedback from our customers, and we appreciate your kind words. Once again, thank you for choosing our product and for sharing your experience with others. We look forward to serving you again in the future.
            Read 7 More Customer Reviews

            Local BBB

            BBB Serving Greater Cleveland

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

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