Business ProfileforThe Connor Group, LLC

We rented at The Connor Group’s Austin Springs apartments. The apartment is trash. The property management and business practices are shady. Our apartment was not clean when we moved in. The dishwasher did not function properly. The fans were dusty as hell. The previous owners had destroyed the walls and rather than retexturizing the walls and painting them, they just caulked and painted over it. They left the toilet seats from the previous owners in there. The toilet seats were black. The shower in the primary bathroom was moldy. The shower door in the primary bathroom was broken and didn’t even have a handle on it when we moved in. In Dec 2023 Lisa came to our apartment. She said they had a new team who really wanted to fix things. She said our stuff would get taken care of in the beginning of January. That never happened. The backsplash kept falling off. There was a huge leak in the ceiling in the spare bathroom. They told us we couldn’t use the disposal because the pipes couldn’t handle it. We moved out on 8 April because my husband got orders. They charged us for the full month of April. They are reimbursing for less than half. In March, Lisa told my husband that some of the stuff he had done to make the apartment more homey we could leave behind and they would consider it an upgrade. So we left some curtain rods and curtain rod holders my husband made (woodworking is a hobby of his). Well, they ended up charging us hundreds of dollars for leaving those. But they are also probably going to charge whoever moves into our apartment hundreds of dollars more for the “upgrade”. They also charged us for drywall repair. I’m assuming for where we hung pictures and stuff. But we caulked that ourselves. And they specifically told me when we moved in that they don’t retexture the wall. They told me that because the previous renters (who were evicted btw) had destroyed the walls and I went in and complained about how crappy they looked.