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Find a Location

Piazza Painting has 1 locations, listed below.

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    Business ProfileforPiazza Painting

    Painting Contractors

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    5689 Ivy Dr, Mentor on the Lake, OH 44060-2753
    BBB File Opened:
    2/19/2019
    Years in Business:
    4
    Business Started:
    4/20/2020
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Piazza Painting LLC
    Business Management
    • Anthony Piazza, Owner
    Contact Information

    Principal

    • Anthony Piazza, Owner

    Customer Contact

    • Anthony Piazza, Owner
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: Hiring a painter

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    12/18/2021

    Complaint Type:
    Billing Issues
    Status:
    Unresolved
    Anthony P*****, owner of Piazza’s Painting came to my home to provide a quote for exterior paint on 5/30/21. Estimate was provided next day to which I accepted the quote. Anthony required $1300 down payment to secure a spot on his schedule. Deposit was made with an EFT transfer via Zelle. The date for painting came and went. Constant communication was kept, however excuse after excuse for why he was unable to start the job. This went on for months. Through summer into fall. On 10/13/21 I requested my deposit back as the late fall and winter does. It provide adequate weather for exterior painting. He has now stated for 9 weeks that he’ll refund the money. Again excuse after excuse. He now states that he can’t digitally transfer money across any platform. Zelle, cashApp, Venmo etc. He’s twice told me that he’d bring cash and two times I’ve been stood up with no call or explanation. My next step is small claims court.
    Read More

    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Lana C

    1 star

    01/14/2024

    Anthony ****** collected our deposit in Aug ‘22 and then took several weeks to start the work on our home. He kept saying that his last job was taking longer than he thought, and he ended up starting on our home in late Nov ‘22 instead of early Oct ‘22. He always had some type of excuse about why he wouldn’t be able to start soon. When he finally did, he said that it would only take one week to paint all of our baseboards and trim. He worked for one day and didn’t show up the next day. We were never really sure if he would show up at all since he kept ghosting us. He spent the first week taping off everything and reassured us that that was the hard part and once he finished, painting would only take 2-3 days. This made us nervous since he initially said that the project would only take a week in total. When he started spraying paint in the house, paint dust was everywhere and our house looked like a disaster zone. He over-sprayed in certain areas and got paint on our new laminate floors, but he reassured us that he would clean that up at the end of the project. As we went into week 2 with very little progress and more no shows, I gave him a deadline of Friday of that week to finish the project. We made our home available to him for 14 days but he only showed up for 8 days and left early most days. I found him to be extremely unreliable and unprofessional. After he left, we pulled up all the tape and realized that there was way more damage than we thought. Paint was on the walls, floors, inside of cabinets, and other places where it wasn’t supposed to be. The day after he was done, he demanded that we pay the remaining balance, even though he only completed about 15% of the work. We refused, explained why, and brought the damages to his attention. He still insisted that he had completed the job. We sued him for damages in Lyndhurst and won our case. He has not paint a single penny towards what he owes us. We had to pay someone else to fix most of what he did.

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