Business ProfileforTherma Tru Corp.

It’s a love hate relationship with Therma-Tru and I wish they would step up their game. I am going to list the issues without going into details, but I feel confident that TT will be able to understand considering I cannot be the only profession dealing with these setbacks. — door glazing on flush glazed door is horrible. It does not remove from the glass or fiberglass easily and you are careless with the mess you leave for the customer/contractor — SDL bars not seated properly or adhered go the glass. Too large, uneven, not adhering, skewed —lock rail blocking in Smooth star doors is only 12” tall, meaning when I bore my deadbolt outside the standard 5 1/2” oc, there is not solid material, just foam —you cannot successfully edge bore your doors for lock sets w/o the pvc edge breaking —the glass lite inserts are not seating, in turn resulting in water leaks, awful!! Now while this is only the beginning and mainly with all smooth star doors, I can assure you I am not the only one dealing with these problems. As a professional in the industry over 25 years I can assure you Therma tru quality control does not exist, and clearly does not care about the crap being pushed out the door