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Business Profile

Moving Companies

Two Men and A Truck

Reviews

This profile includes reviews for Two Men and A Truck's headquarters and its corporate-owned locations. To view all corporate locations, see

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Two Men and A Truck has 3 locations, listed below.

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    Customer Review Ratings

    4/5 stars

    Average of 21 Customer Reviews

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    Review Details

    • Review fromBrandi J

      Date: 07/14/2025

      1 star
      My moving experience on June 28, 2025, was profoundly disappointing. The three-hour quote for moving a small number of items was initially excessive, yet the actual service was plagued by incompetence. Despite explicit discussions with customer service regarding TV removal from wall mounts, the crew declined to perform this service, citing lack of knowledge. This necessitated my injured husband's involvement to complete tasks we had paid for. Additionally, significant time was lost due to the crew's inability to efficiently disassemble furniture. My husband had to guide the movers on bed disassembly, essentially wasting valuable time. Further issues arose when they (******* *.) demanded an additional waiver for TV boxes, prompting my husband to transport the TVs himself. Throughout the move, one mover (******* *.) was frequently absent and seen vaping, while the others struggled. Most concerning, a mattress was damaged during the move, and the subsequent damage report was misleadingly documented as "prior to move damage," despite an acknowledgement of responsibility from the mover ******* *. During the process, I was presented with an electronic document to sign. I signed this document under duress, believing it to be a reimbursement claim, only to discover later it was a prior damage waiver in addition to agreeing I was satisfied with all services rendered. This experience was far from professional and extremely unethical. Following a written complaint and a request to speak with the owner, I was contacted by Operations Manager **** *. on July 2, 2025. During our discussion, I requested a reimbursement of $540 for 2.25 hours, compensating for the time spent waiting for my husband's arrival to assist the movers along with repairs to the damaged mattress. **** assured me he would discuss this with his team and process the refund. To date, I have not received a follow-up **** *. (Operations Mgr.), ****** K. (Franchise Mgr.), or ****** *. (Owner),
    • Review fromRebecca S

      Date: 03/25/2025

      1 star
      Summing it up they sucked, caused a lot of damage and overcharged. I told them ahead of time I had new wood floors from the front door through the kitchen and they needed to put something down to protect them. First heavy dresser coming up the wood steps they stop and put the piece down on the on the bare wood and gauged it. He said it would come up with a warm water wipe. It didn't because I could hear the wood against wood sound. They put a few runners down but not all the way through so many more scratches on the new floors. They damaged so much of the paint I just had done days before because the walls and trim needed it badly that I will have to touch up numerous areas and hope it doesn't look terrible after paying over $6000 for all the painting. They kept trying to push something through the kitchen against my new stainless steel fridge I had to buy because the house didn't have one. They quoted me between about $3100-$3500 area and take probably 8-10 hours. It was over $4000 even though my son and I took some of the pieces they were going to move ourselves ahead of time and they lied about how many hours they worked and charged for 10 hours when it was 9 hours at best. Everything time I turned around they had me sign something new about what they weren't responsible for after causing damage due to oversized furniture and other **** They couldn't beat it out of here quick enough knowing all the damage they caused.

      Two Men and A Truck

      Date: 03/26/2025

      Hi *******, 


      We would love to help you resolve any concerns you may have. Please give us a call at the office and ask to speak directly to our GM, ****** *****, Thanks!

    • Review fromKristen M

      Date: 12/27/2024

      5 stars
      If you need movers, book with Two men and a truck. Ask for the team - Layce-stylze-TJ-Cole-Greer-dwayne. They were absolutely incredible! Timely, efficient, smart, funny, energetic. The list goes on and on. If you need movers, you need them. Thanks again!
    • Review fromTrudy S

      Date: 10/21/2024

      4 stars
      My experience with the men who handled my items was fabulous. They arrived later than expected but not a minute was wasted once they arrived. They treated every item safely and as if it belonged to a family member.
      I had the need to call the company 3-4 times and each time was received by representatives who were both patient and polite. I did feel the company had a disconnect between messages sent between the main office in Ohio and their local office. It took several days and several phone calls to finally get the printed bill with the final total i requested.
      I have the need for movers at least twice in the next 2 months. I will not hesitate calling this company again.

      Two Men and A Truck

      Date: 10/25/2024

      Hi *****, We truly appreciate your feedback and are very happy to hear that you had a great experience. We look forward to hearing from you for your upcoming move!!!
    • Review fromDan M

      Date: 09/11/2024

      5 stars
      Wonderful experience!!! The team arrived earlier and worked quickly. They were professional and courteous. I kept adding items to the list as we worked through the building and they kept finding ways to fit it on the truck.

      Two Men and A Truck

      Date: 09/12/2024

      Hi ***, 


      We truly appreciate your feedback, we are excited to hear you had a great experience! Please let us know if there is anything we can do for you in the future.

    • Review fromkevin F

      Date: 06/17/2024

      1 star
      I am elderly and disabled. I put in a claim against Two men and a Truck Kansas City about a year and a half ago and as I slowly unpack as I'm able, I'm still finding damaged upon damaged items. The workers they hired had absolutely no regard for my property. Furniture and belongings I've had for decades some of which were handed down by passed families members totally DESTROYED!!! They compensated me with a very tiny check which was like a slap in the face. What's even worse, they wouldn't removed the damaged items. I had to hire a junk removal company because the items were useless. It appeared they were deliberately smashed and dragged over the ground leaving scrapes, scratched, etc. My garden equipment, rakes, push brooms all MISSING!!. Just to think, I gave each worker--six or seven--a $20 tip. I would never recommend this company! They treat their elderly and disabled like crap and get away with it! The office people I spoke to had a careless, I -just-work-here attitude.

      Two Men and A Truck

      Date: 06/21/2024

      Hi, It seems you may have submitted this review to the wrong franchise based on your statement about ***********. You have reached the Cincinnati OH location. You can email *********************** and they will be able to get you in contact with the correct franchise. Please let me know if there is anything further i can do to assist you, thanks! 
    • Review fromDebbie A

      Date: 06/10/2024

      5 stars
      **** and his crew were great. They worked non-stop. We couldnt be any happier with our move! Highly recommend Two Men and would definitely use them again (my husband agrees and hes very picky lol)

      Two Men and A Truck

      Date: 09/12/2024

      Hi ****




      We truly appreciate your feedback, we are excited to hear you had a great experience! Please let us know if there is anything we can do for you in the future.

    • Review fromAndrew J

      Date: 05/24/2024

      5 stars
      Moving always stressed me out but Two Men and a Truck made everything extremely easy. Dany made scheduling a breeze and was pretty flexible with timing. Anthony Shawn and Julien were amazing and everything was packed very quickly and efficiently, no time wasted. 5 stars.

      Two Men and A Truck

      Date: 09/12/2024

      Hi ******,




      We truly appreciate your feedback, we are excited to hear you had a great experience! Please let us know if there is anything we can do for you in the future.

    • Review fromChanel J

      Date: 04/03/2024

      5 stars
      Joey, John, & Oscar helped me move out of Philadelphia into the suburbs and they were quick and efficient! They took apart and rebuilt several pieces of furniture for me as well. I will be reaching out for their services specifically if I need to move again in the future. Please consider giving them a bonus for their positive attitude & willingness to get the job done to the customer’s satisfaction!

      Two Men and A Truck

      Date: 09/12/2024

      Hi *******




      We truly appreciate your feedback, we are excited to hear you had a great experience! Please let us know if there is anything we can do for you in the future.

    • Review fromChristina B

      Date: 03/01/2024

      5 stars
      Sean, Julien, Todd and Jay were absolutely fantastic! They were friendly, efficient and dedicated. They worked together to get the job done and helped us transition smoothly to our new home. Their positive energy made the moving process easier. Their customer service was top-notch from the minute they arrived. We would highly recommend using Two Men and Truck!

      Two Men and A Truck

      Date: 09/12/2024

      Hi *********, 




      We truly appreciate your feedback, we are excited to hear you had a great experience! Please let us know if there is anything we can do for you in the future.

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