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Business Profile

Landscape Contractors

Greenleaf Landscapes, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Landscape Contractors.

Complaints

This profile includes complaints for Greenleaf Landscapes, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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Greenleaf Landscapes, Inc. has 2 locations, listed below.

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    Customer Complaints Summary

    • 2 total complaints in the last 3 years.
    • 1 complaint closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:04/16/2025

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I placed an order for a soil/compost/sand mix for my garden beds. The product I received looks nothing like the website. Really poor quality, filled with huge chunks of clay and bits of plastic.
      I have attempted to call the business at least 4 times to resolve this and every time I’m told someone will call me back, they never did.
      I filed a claim with my bank but the company refuses to release the funds.

      Customer Answer

      Date: 06/04/2025

      Better Business Bureau:



      At this time, I have not been contacted by Greenleaf Landscapes, Inc. regarding complaint ID *********



      Regards,



      **** *********

    • Initial Complaint

      Date:08/31/2023

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Business sent wrong fountain after long wait. I do not have copy of order or description of order. I was intimitaded into paying restock. I am a 76 year old widow and this company definetly took advantage with such an unlawful charge
      . There is no signed contract or order form for this particular fountain. I would never order such a gaudy thing. As far as labor is concerned, I asked the driver if I could look at fountain before he removed my old one.He was very rude and told me to wait. He argued with me about taking it back. I truly believe that I have been cheated by this Greenleaf Landscapes

      Customer Answer

      Date: 09/26/2023

      [A default letter is provided here which indicates that the business has not responded to you directly.  If you wish, you may update it before sending it.]



      Better Business Bureau:



      At this time, I have not been contacted by Greenleaf Landscapes, Inc. regarding complaint ID *********



      Regards,



      **** *****

    Greenleaf Landscapes, Inc. is NOT a BBB Accredited Business.

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