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Business Profile

Small Engine Repair

Sohars All Season Mower Service, Inc.

Reviews

Customer Review Ratings

3/5 stars

Average of 2 Customer Reviews

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Review Details

  • Review fromRonald C

    Date: 07/14/2024

    ******** and **** are dishonest and I will not be back. If you are wise stay clear of this scam outfit.

    Sohars All Season Mower Service, Inc.

    Date: 07/15/2024

    I am very sorry for feelings of dishonesty on the part of the staff.  I do remember this situation clearly, and I did just communicate with above mentioned staff members to make sure the following was accurate.  It seems that you gave a part number for a Toro/Wheelhorse Deck/Chute Assembly, and it was special ordered from Toro.  I understand that what you assumed you were receiving and what you received did not align, as you thought Deck/Chute Assembly meant it consisted of more that the deck and chute.  I also understand that **** and ******** tried working with you on a return, because we do state that Decks are not returnable, but they were trying to obtain a Return Authorization from Toro, which they did but it consisted of a restocking fee.  ********, **** gave another option of obtaining the other items that you needed to complete the project at dealer cost, but neither option seemed to work.  I apologize that you were left completely dissatisfied, but **** and ******** went above and beyond to try to assist.
  • Review fromKelly B

    Date: 05/17/2023

    Sohars performed a tune-up / maintenance to a craftsman lawnmower we were considering getting rid of due to age. I am very happy we took it to them for the tune up. They had all gears working properly, cleaned and restored the deck and it ran like new. This is a 2003 lawnmower. Thank you so much!!! We will continue to use them for all repairs!

    Sohars All Season Mower Service, Inc.

    Date: 05/18/2023

    Thank your ***** for the stunning review. We work hard to earn 5 stars!

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