Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Deck Builder

NRC Builders

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Deck Builder.

Reviews

Customer Review Ratings

1/5 stars

Average of 2 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromFrank G

    Date: 06/18/2024

    1 star
    I'm still waiting for are fence to be put on since April 2024, no answer no one ever at there location. Always close.
  • Review fromAnna C

    Date: 09/27/2023

    1 star
    We had a fence installed by NRC Fence and Deck in 2019. In July 2023, we were approached by our neighbor that our fence may be encroaching on his property. We contacted NRC and they agreed to move the fence and cover all labor and materials. In August 2023, we had a survey done which confirmed our fence was installed 12 ft on our neighbor's property. Before we had the opportunity to move our fence our neighbor destroyed it with an excavator. We contacted NRC about repairing our fence. My husband and I both spoke with the owner William (Bill) Sinclair. He had no empathy for our situation. He took no responsibility for the negligence of his company on where the fence was installed. He placed the blame completely on us. We were told that it was installed within our property lines using the pins. He said they attempt to find the pins and then rely on the customer. That should be their responsibility to make sure it’s installed on our property. He backtracked and said they would be willing to fix our fence at cost. He was very unprofessional and condescending. I said my husband would be contacting him and he said “Maybe he is more reasonable than you.” He has a history of bad business practices, including scamming customers and other businesses. He changes his company every few years because of bad reviews, complaints, and lawsuits. His newest company is Modular Deck and Fence. He shouldn’t be allowed to run a business. We didn’t want to deal with Bill and his company so we hired another company to fix our fence. They had no issues finding the property pins. STAY FAR AWAY!

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.