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Business Profile

Poultry

Valley Hatchery, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Poultry.

Reviews

Customer Review Ratings

4.84/5 stars

Average of 97 Customer Reviews

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Review Details

  • Review fromJessica R

    Date: 08/27/2025

    1 star
    Absolutely terrible company, terrible service and no healthy chicks . Will ***** use or recommend them again

    Valley Hatchery, LLC

    Date: 08/28/2025

    You contacted us more than a week after arrival and stated you never received your order. However, the carrier confirms this order was picked up on 8/7 by you. We did not hear from you until more than a week later. Because live animals are time-sensitive, our policy (agreed to at purchase) requires immediate notice of any delivery concern so we can intervene with the carrier. We cannot refund orders when the carrier confirms pickup and the issue is not reported until long after delivery.
  • Review fromMark B

    Date: 08/27/2025

    5 stars
    Easter Egger chicks sent on a Wednesday reached Roseburg, OR post office on a Friday morning. Beautiful birds arrived in great shape and are all thriving at one week old.

    Valley Hatchery, LLC

    Date: 08/29/2025

    Thank you for your support! Were glad to hear your Easter ***** chicks arrived safely and are thriving.
  • Review fromRandy D

    Date: 08/22/2025

    5 stars
    Valley Hatchery delivered on the chicks, I was blessed to bet an extra couple. The hens are happy peeps.

    Valley Hatchery, LLC

    Date: 08/23/2025

    Were so glad to hear your chicks arrived safely and that the flock is settling in well! Enjoy your new additions.
  • Review fromAngel R

    Date: 08/22/2025

    5 stars
    I ordered 6 little black laced gold Wyandotte chicks, and I got them today in perfect conditions, they look healthy and everything went in the way that I was expecting from professionals. The communication was always smooth and effective, answers were given in question of minutes. Definitely I will keep doing business with this company. *****!

    Valley Hatchery, LLC

    Date: 08/23/2025

    Thank you for your kind words! Were thrilled to hear your Wyandotte chicks arrived in great shape and that our team was able to provide quick, helpful communication. We look forward to serving you again!
  • Review fromAndrew C

    Date: 08/22/2025

    5 stars
    Had a very good experience with this hatchery! It was our first time we bring chicks through the mail and we had a very positive and good experience!

    Valley Hatchery, LLC

    Date: 08/23/2025

    Thanks so much for sharing your experience! Were glad your first time receiving chicks through the mail went smoothly, and we appreciate you choosing us.
  • Review fromDina M O

    Date: 08/21/2025

    5 stars
    This is my 3rd time buying Chicks with Valley Hatchery, love the way they handle their care for the customer.

    Valley Hatchery, LLC

    Date: 08/22/2025

    Thank you for choosing us again! We truly appreciate your loyalty and are glad to hear youve had a great experience with us.
  • Review fromLori R

    Date: 08/18/2025

    5 stars
    I had a great experience with this company. The chicks came healthy and even got a couple extra. Customer service was amazing as well.

    Valley Hatchery, LLC

    Date: 08/19/2025

    Thanks so much for sharing your experience! We're glad your chicks arrived safe and sound, with a few extras too. Appreciate the kind words about our customer service!
  • Review fromLeeAnna M

    Date: 08/14/2025

    5 stars
    I ordered 15 brown egg layer chicks April 1 to come August 11. I guess that was hatch day. So when they didn't arrive the 11th I was getting nervous because our little PO in our little town is only open for 2 hours. I emailed Valley Hatchery and got a reply quickly assuring me all was well, that the chicks are packaged to withstand 3 days of transport. And it was. I received 17 chicks, all alive and well and my granddaughter is loving them all. I am satisfied with my dealing with this company. I only wish they could have given me a list of the brown egg layers so we would have a better idea of what kind of hens we might be growing, but it's all good. Thank you!

    Valley Hatchery, LLC

    Date: 08/15/2025

    Thanks for the kind wordswere so glad the chicks are thriving and bringing joy to your granddaughter! Each batch of brown egg layers is a unique mix, which is part of the fun surprise. We truly appreciate your support!
  • Review fromAxieann K

    Date: 08/14/2025

    5 stars
    My chicks arrived by **** today and are lively and chirping away! This was my first online purchase and it was painless! Thanks Valley Hatchery!

    Valley Hatchery, LLC

    Date: 08/15/2025

    Glad you had a smooth first order! Thanks for choosing Valley Hatcherywe appreciate your support and look forward to serving you again.
  • Review fromBrenda P

    Date: 08/11/2025

    5 stars
    Absolutely a pleasure doing business with this company. Very kind and courteous and they stand behind their sales. Very happy with my experiences. I keep going back as wel??

    Valley Hatchery, LLC

    Date: 08/12/2025

    Thank you so much for your kind words and loyalty! We truly appreciate your continued support.

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