Business Profile
Health Club
EveryBody Fitness, LLCThis business is NOT BBB Accredited.
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Reviews
This profile includes reviews for EveryBody Fitness, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
1.25/5 stars
Average of 32 Customer Reviews
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Review fromTamara S
Date: 07/20/2023
1 starRUN AND DO NOT SIGN A CONTRACT WITH EVERYBODY FITNESS! THIS IS A DECEITFUL COMPANY!!
On June 22, 2023, I sent a request to cancel my personal training sessions due to a right knee injury that occurred during a personal training session at Everybody Fitness. No response from the company so I sent another request to cancel my personal training sessions on June 27, 2023, but still no response. On July 11, 2023, Everybody Fitness attempted to take a payment out for personal training sessions but NEVER responded to my request. I sent a third request to cancel personal training services on July 11, 2023, Sharon responded stating that I will need to have my physician fill out a "VERIFICATION OF DISABILITY" form to "FREEZE" services but I will need to continue paying for services I'm not able to use. I explained to Sharon that I was INJURED during a personal training session at Everybody Fitness, and I'm not DISABLED. Also, if I'm not able to use services why would I keep paying for services I cannot use? In addition, I requested certification information for the personal trainer I was working with and that information has NOT been given to me. At this point, I have spoken to an attorney and decided to move forward with a lawsuit. I understand that Everybody Fitness includes a disclaimer in their contract stating they are not liable for injuries incurred in their facilities or with their trainers. However, the disclaimer DOES NOT release Everybody Fitness from NEGLIGENCE and improper training practices!EveryBody Fitness, LLC
Date: 01/10/2024
This is being handled with Ms. Small and our Personal Training Director at the facility.Review fromSteve B
Date: 07/18/2023
1 starI have waited patiently and eagerly for my membership to expire. It was supposed to end June of 23. I called Rise (the company that owns EF) early this year to see when it would end. I made sure to ask them if it would automatically renew and I was assured it would not. Now I called and was told it automatically renews month to month at the end of the membership and I would have to send a written request to cancel. Please be very careful when working with this company. Please take time to check all reviews. All I wanted was for my membership to end when it was supposed to end.EveryBody Fitness, LLC
Date: 11/02/2023
I don't see any notes regarding you contacting us prior to 7/18/2023 about not auto renewing your membership. Your membership was cancelled, per your request, on that day.Review fromAlex W
Date: 06/05/2023
1 starTerrible, devisive contract that's keeps you on the hook long past when you are finished using their facility.EveryBody Fitness, LLC
Date: 06/06/2023
I cannot locate a member in our system that matches the reviewers name so I cannot make a comment at this time. Can they please provide us with more information such as the facility where they joined and the approximate date? The name their membership is in? ThanksReview fromPhilip F
Date: 05/12/2023
1 starI signed up 2 weeks ago at their West Chester, Ohio location (forced contract). Worked out 3 times and every time I've found equipment missing, broken or not working. They won't let you out of your contract unless you move out of the area. I confronted the manager and his excuse is that I am the only one complaining about the problems there. This is a abysmal place and they practice predatory membership practices... Locking you in for 3 years. The only resolve for me is for them to cancel my contract immediately WITHOUT penalty or additional charges. This place should be avoided at all cost by the consumer. They are a bunch on Con Artists.EveryBody Fitness, LLC
Date: 11/02/2023
His membership has been cancelled.Review fromChad S
Date: 03/18/2023
1 starI've been a member at Englewood for over three years (forced contract). When I signed up in December 2019, the manager said the repairs/4enovations to the locker rooms, the upgrades to equipment and sauna, and overall gym would be done within six months. While I understand the pandemic happened shortly after, none of these repairs, renovations, or upgrades have been made, rather the gym has deteriorated. I'm paying a monthly fee to use services that aren't even available. One of the men's locker room sinks hasn't worked in all the years. One of the urinals has been out of order for over a year. They lock you into a three year contract and don't fulfill any of their promises. I've also reported the facility to the county board of health.EveryBody Fitness, LLC
Date: 01/10/2024
The repairs and renovations took longer than expected due to unforeseen circumstances. The repairs and renovations are moving along nicely. The new locker-room looks amazing!!Review fromMorgynn V
Date: 02/10/2023
1 starI asked to cancel in 2020 via email and they denied me because I'm in a contract but I'm not allowed to use their facilities for 6 months with no credit towards my contract and when I talked to 4 separate people this last year all promised I was on non-renewal and not one person said I needed to email them A SECOND ******* TIME. And now they're still charging me and the rude supervisor threatened me with collections and said "we'll get our money out of you either way" and hung up on me when I said I'm not paying nor being charged again and I already sent in an email a second time and she claimed I didn't even send another one and I did when I called them after being charged again. Scammers, lairs, thieves and a bunch of assholes.EveryBody Fitness, LLC
Date: 01/10/2024
Your review has been received.Review fromDonnell G
Date: 02/02/2023
1 starI Have tried for a year to cancel and they keep charging a card I no longer possess. Every month there is a late charge because of the card they are using I have given them the correct card to charge and I was told that I would have to call them every month to charge the correct card wich is **** ****.EveryBody Fitness, LLC
Date: 01/10/2024
Your review was received.Review fromTristan A.
Date: 01/23/2023
1 starAwful. Read the fine print. If you do not click somewhere in the fine print, they will keep hitting your card then send you to collections when your year is up and claim you owe another year. This may be common practice and an industry standard but it's shady and BS.EveryBody Fitness, LLC
Date: 01/30/2023
Our agreement clearly states the Renewal Terms clause which is not in fine print. It is a normal part of the agreement. Mr. A******* signed the agreement stating he read the agreement and acknowledged all the terms and conditions contained in the agreement. We did nothing to hide anything from him.Review fromCody F.
Date: 12/07/2022
1 starLets just start this with saying, don't join them They are the biggest scam~like health club you could ever join. When I first went to join everybody fitness (over 3 years ago) they have you sign a 3 YEAR contract (apparently they have a 12 month one but I was never told about that, my 4 works friends I went with weren't either) with them that cannot, and I mean, CANNOT be canceled unless you are a REDICULOUS distance from a gym (pretty sure its 30 miles). After the three years you can cancel but what they don't tell you about canceling when signing up is that YOU HAVE TO GIVE A 30 DAY NOTICE VIA EMAIL to even think about leaving "business" with this scummy "company". During the pandemic when the gym near me was closed (and the closest other one which I believe was also closed being over half an hour away) they KEPT charging the customers. If you called the gym no one would answer and there was just a voicemail that said they WOULDN'T stop charging customers. I lost my job due to covid and barely had money to live and they still collected. I don't remember what else it said, as this was 1.5~2 years ago, but I'm pretty sure it was along the lines of customers would be given however long the gym was closed as credited/Free months on the end of the contract (which I didn't receive as I was still charged full price up till my three years). As of my three years to now, I was just charged a reduced rate (unclear reason). I attempted to contact them via info from BBB website last month to cancel and no one answered, left a voicemail with name and number to be called back to have received NOTHING until I called them today, which I had to ring them twice as I was sent to voicemail on the first attempt. I have nothing against the employee who took my call today but this company and their policies is just all around horrid. Found out today they didn't even have an accurate phone# for me, so take whatever they respond with w/grain of salt as they tend to disregard complaints.EveryBody Fitness, LLC
Date: 12/07/2022
I am not sure of the resolution Mr. F***** is seeking with his complaint. Most of what he states is untrue. I see in notes under his membership that he spoke with our billing company today and sent them his 30 day notice to cancel. He has been set to cancel per his request. Thank you.Cody F.
Date: 12/07/2022
This is where I will state that I DO NOT want nor care to have a resolution from a company that does not care for their customers, OTHER than properly giving your new customers a chance to know what they are getting into. I request that from here forward, you make it APPARENT to new customers that there isn't only a 3 year deal, and WARN them as is their right to know that once they sign up they cannot cancel until your ridiculous cancel terms are met. Also For new customers wanting to join that came to this website to read up on this business before joining please read all Reviews and Complaints (along with the responses to the complaints) as you will see that I am not the only person who feels this way. Also they say most of my statements are "untrue" but cannot provide any rebuttal to any of MY EXPERIENCES. They don't care about your nor will they ever. Keep in mind, THIS IS A REVIEW,ITS NOT MEANT FOR ME TO GET ANYTHING BACK, as this company will never refund you, will never work with you, no matter what a SITE MANAGER says as you can read from other customers here, Have a Lovely Day to all, Stay healthy and Safe during this Holiday SeasonReview fromDale W
Date: 11/23/2022
1 starDont trust anyone in this place. I was a member for 20 years and they are trying to send me to collections for a $44 fee they say I owe even though I was out of contract. Do not join hereEveryBody Fitness, LLC
Date: 12/07/2022
The $44 fee Mr. W****** is referring to is an annual fee and is clearly listed on his contract. He refused to pay the fee so as a courtesy we waived it for him.
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