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Find a Location

EC Auto Club has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforEC Auto Club

    Used Car Dealers

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    1285 W Main St, Kent, OH 44240-1956
    BBB File Opened:
    10/21/2019
    Years in Business:
    5
    Business Started:
    1/31/2019
    Business Incorporated:
    1/31/2019
    Type of Entity:
    Limited Liability Company (LLC)
    Hours of Operation

    Primary

    M:
    9:00 AM - 6:00 PM
    T:
    9:00 AM - 6:00 PM
    W:
    9:00 AM - 6:00 PM
    Th:
    9:00 AM - 6:00 PM
    F:
    9:00 AM - 6:00 PM
    Sa:
    9:00 AM - 5:00 PM
    Su:
    Closed
    Business Management
    • Mr. Chris R Lahm, CEO/Co-Owner
    • Mr. Eric O Hidalgo, President/Co-Owner
    Contact Information

    Principal

    • Mr. Chris R Lahm, CEO/Co-Owner

    Customer Contact

    • Mr. Chris R Lahm, CEO/Co-Owner
    Additional Contact Information

    Fax Numbers

    • (330) 474-7199
      Other Fax

    Email Addresses

    Industry Tip

    BBB Tip: Buying a used car

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/29/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    During test drive, service engine soon light appears. Shop owner Eric runs Scanner, says its a VAP code and nothing to worry about. Turns out is required to fix to obtain plates since the car can’t pass an e-check without it, a $500 repair. Bought for $4370 on Feb 22,2022. Notice vehicle has extreme stiffness in reverse and on sharp turns, message shop owner Eric and claims that’s just a *** thing. Vehicle won’t defrost ice, contact Eric, he claims it’s nothing don’t worry about it. On Thursday, March 10 2022, 16 days in the vehicle overheats and it has $1618 in damage. Eric’s partner Chris offered $600 to aid in repair to bring my cost to basically $1000. I’m now $5370 in this vehicle. I get the car back on March 17 repaired. On March 27, 2022, the vehicle overheats. I call Chris and sell it back for $2500. I’m still down $2900 bucks. I owned the car for 33 days, 26 not including 7 in shop. I drove 750 miles. It clearly was a lemon they sold. Well Eric sold, co-owner. I hereby request the shop refund the $1541.96 (difference with sale price to and back), and $1018 for repair. That is a total of $2560. I’m willing to settle at 2K and call it a day
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Obayd A

    5 stars

    10/13/2023

    **** and ***** both have impeccable customer service skills. They made my car buying experience very quick, easy and smooth. I defiantly recommend them to anyone in the market for a used car. They are very honest, trustworthy and sell you quality reliable cars. I will definitely be back soon to buy my wife a car! Thank you for the amazing experience!

    Local BBB

    BBB of Akron

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