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          Mark Porter Ford has 1 locations, listed below.

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            Business ProfileMark Porter Ford

            Car Dealers

            Contact Information

            1360 Mayhew Rd

            Jackson, OH 45640

            Visit Website
            Email this Business
            (740) 286-2191

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            2 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            F

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 8

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Business Details

            Location of This Business
            1360 Mayhew Rd, Jackson, OH 45640
            Email this Business
            BBB File Opened:
            12/17/2021
            Years in Business:
            8
            Business Started:
            2/19/2016
            Business Management
            • Mark Porter, Owner
            • Chane Porter, General Manager
            Contact Information

            Principal

            • Mark Porter, Owner

            Customer Contact

            • Chane Porter, General Manager
            Additional Contact Information

            Email Addresses

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Buying a used car

            Customer Complaints

            2 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            02/27/2023

            Complaint Type:
            Product Issues
            Status:
            Unanswered
            Despite hundreds of reports of peeling paint around windshields of **** ******* ********* Ford refuses to repair/replace affected parts. My car is a **** ****** with ***** miles.
            Read 1 More Complaints

            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            J. S.

            04/02/2023

            Mark P***** Ford employee Brad B******* did not honor our agreed upon trade in price of my vehicle. After the price was agreed upon Brad B******* changed the price on the paperwork. So as to ensure I did not notice this during the signing of the paperwork, I was forced to sit at the dealership waiting for nearly 5 hours. By this time I was exhausted and just wanted to leave to make my two hour drive home. Buyer beware of Mark Porter Ford!

            Mark Porter Ford Response

            04/03/2023

            ************** I am very sorry that you feel this way. I have spoken to my team about your transaction and it sounds like you are forgetting the part where we discounted our vehicle to make up for this difference. You might also recall you got a rare vehicle at a much lower price than what they were selling in the market for. There was no changing of price that you are suggesting. Id be more than happy to discuss this further with you.Chane Porter General *********************************** Autogroup

            Customer Response

            04/19/2023

            Hello *****,Your response is much appreciated. However, I find it odd as to why you or your team couldnt respond to my calls. It took me posting publicly to get a response. Unfortunately, I was unable to see where your vehicle was discounted due to the buyers order not showing this and could possibly be considered a tad shady. The fact that you sold me a vehicle is much appreciated! It is tough to find a car dealer that is willing to sell a vehicle OVER msrp LOL

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            BBB Cincinnati

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