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Find a Location

Kia of Dayton has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforKia of Dayton

    New Car Dealers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 10 Customer Reviews

    Customer Complaints

    11 complaints closed in last 3 years

    4 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    8560 Old Troy Pk, Huber Heights, OH 45424
    BBB File Opened:
    7/20/2010
    Years in Business:
    33
    Business Started:
    1/1/1991
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of ND002359 for this business, issued by Bureau of Motor Vehicles

    These agencies may include:

    Bureau of Motor Vehicles

    1970 West Broad Street

    Columbus OH 43223

    https://bmvonline.dps.ohio.gov/Search/Dealer

    Type of Entity:
    Corporation
    Business Management
    • Brian Briggs, General Manager
    Contact Information

    Principal

    • Brian Briggs, General Manager

    Customer Contact

    • Brian Briggs, General Manager
    Additional Contact Information

    Fax Numbers

    • (937) 237-2172
      Primary Fax

    Email Addresses

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    11 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/04/2024

    Complaint Type:
    Customer Service Issues
    Status:
    Unanswered
    I had my car towed to Kia of Huber heights. I didn't ride with the driver. I spoke to a Technician named Tom several times before bringing my car. I spoke about the safety of my car. He emphasized that it should be fine and even went further to mention they regularly repair police cars and they are usually on the lot ( police car) I received a call just less than 24 hours later from Huber heights police stating they found my car in a field. 1) I have engine kill alarm installed. If you tamper with the car IF LOCKED you cannot move it. **** the general manager is a cruel cold hearted person and he said it was All my responsibility and that I signed a form releasing them of any responsibility. I DIDN'T EVEN GO TO THE DEALERSHIP. THEY HAVE NO SIGNATURE FROM ME. I would like for them to take responsibility for not ensuring that my car was locked and safe and the damage. I had to call them!! They didn't even call me, not Tom nor the GM when my car wasn't on their lot this morning. Any car on their lot should be safe .They are Kia dealers. They have to be welll aware of the theft issues. PLEASE HELP ME I CANNOT DEAL WITH THESE PEOPLE ALONE

    Customer Reviews

    10 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Jon D

    1 star

    03/23/2024

    We talked our son into buying a Kia because of their "great warranty". He was driving home from work over a month ago and the engine blew. He paid extra for a warranty that is a scam for money. Had it towed to Kia. When they first looked at it they made a "mistake" and told him it was not covered. So I called the GM, Gabe B. and he told me (also left a voice message telling me he would make sure it got done) it would be taken care of because the service manager made a mistake putting the information in the computer, but it might take awhile due to red tape to get through. We had no problem with that. The service manager called this week said the warranty company was going to close the claim because it's been open too long. We have never heard from them before that. He said they needed all of his maintenance records. He has only had the car for a year. He did 2 oil changes himself and because he didn't keep his receipts for the oil and filter, now they are denying the claim. They want $10,000 to put an engine in a car we still owe $20,000 on. ?????? DONT buy a KIA.

    Local BBB

    BBB of Dayton and Miami Valley

    BBB Reports On

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