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Find a Location

Siding & Roofing Solutions LLC has 1 locations, listed below.

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    Business ProfileforSiding & Roofing Solutions LLC

    Siding Contractors
    BBB accredited business

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 6/20/2017

    Years in Business: 11

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Siding & Roofing Solutions LLC is a Home Improvement Contractor in Highland Hts, OH.

    Products & Services

    SIDING ROOFING & SOLUTIONS services: Siding / Roofing / Windows / Gutters & Downspouts.

    Business Details

    Location of This Business
    PO Box 43285, Highland Hts, OH 44143-0285
    BBB File Opened:
    5/21/2013
    Years in Business:
    11
    Business Started:
    9/1/2012
    Business Incorporated:
    8/31/2012
    Accredited Since:
    6/20/2017
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Ms. Kim Rossi, Owner
    Contact Information

    Principal

    • Ms. Kim Rossi, Owner

    Customer Contact

    • Ms. Kim Rossi, Owner
    Additional Contact Information

    Fax Numbers

    • (440) 683-4707
      Primary Fax

    Email Addresses

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    11/04/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    On 7/16/20 we paid a total of $14,640 for a roof replacement and gutters on our home. *** **** ****** *he owner came to our home and wrote up the proposing document. The roof was put on, a water leak inside of the Sunroom led to ceiling tile, ceiling and floorboard damage. We were advised that the chimney needed to be replaced. Siding & Roofing Solutions recommended Signature Masonry, (******), to do the job. Signature Masonry was called, and gave a proposal of $2800 on 11/17/20 to tear down the existing chimney and rebuild. They were notified the following day that we accept the proposal. The chimney CO. wrapped the chimney for the season, until the weather was better for repair. The chimney was torn down and rebuild 3/29/21. November of, 2021 sunroom ceiling and wallboards and walls were repaired, and repainted, 11/2021. December, 2021 apparent leak in sunroom continued. Chimney guy out to assess work, gave 100% assessment saying texting not a chimney issue. On Feb. 4, 2022 apparent, visible water rings on ceiling of recently repaired and painted sunroom. **** the Roofer with Siding & Roofing made aware via text. Due to snow, ****, (roofer), not able to assess roof until 4/22/22. He said he **** order and apply commercial grade sealant and notify me when it comes in. June 5th, more leakage into sunroom, water rings much larger. After numerous texts, with no responses the commercial grade sealant was applied 7/23/22. October 19th, I notified **** ***** and **** the roofer that evening at 9PM via text messaging sending pictures and videos of an active leak noticeable in my attic. **** came out to my home on 10/29/22 to access the areas and try to reproduce the leakage by placing a water hose on the roof. He was able to see leakage. Said that he **** be doing a process over the next few days or weeks to get problem solved and they would pay for sunroom ceiling, wall damage. Next appt. was scheduled for 11/3/22 **** was a No Show
    Read More

    Customer Reviews

    3 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Ron K

    5 stars

    09/08/2023

    We had Siding and Roofing Solutions 2 yrs ago don our home with vinyl siding and couldn't be happier with the results . A couple of times the siding had unlocked from position and needed to be repositioned. Owner Mike had his ' fix it guy ' come out and make the repairs. This year we had them put a new roof on. Unfortunately we had rain water leaking in over the backside of our house after their work that we had not happen previously. A misaligned rain gutter was the cause allowing rain to miss catching in the gutter and enter the house interior where our flat roof and vertical siding merged. Foreman Will assessed the situation and then returned to make gutter adjustments. After enduring several "monsoon type" rains since I can say that the leaking situation was severely tested and , Thank God, and Will resolved. So in end there were unacceptable issues we had with siding and roofing. And within a reasonable amount of time handled to our satisfaction. Owner Mike answers phone calls and texting and doesn't avoid and leave you hanging. Honest, fair and dependable is all you can ask for. Siding and Roofing Solutions I highly recommend. ( I am not related in any way ) Ron K , North Olmsted

    Siding & Roofing Solutions LLC Response

    09/11/2023

    We appreciate you taking the time to submit your review, Mr. K.! Taking care of customers after the sale is important and thank you for noting that. Your satisfaction is what keeps us going and we're grateful for your continued business and for your confidence in us.

    Local BBB

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