Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Is this Your Business?
          Share

          Find a Location

          Performance Heating & Cooling Services, LLC has 1 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business ProfilePerformance Heating & Cooling Services, LLC

            Heating and Air Conditioning

            Contact Information

            2070 James Pkwy

            Heath, OH 43056-1031

            Visit Website
            (740) 929-4328

            Customer Reviews

            This business has 0 reviews

            Be the First to Review!

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+
            This business is not BBB Accredited
            Search for Accredited
            Businesses in this category

            Years in Business: 16

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            We service, repair, sell and install Residential and Commercial Heating and Cooling Systems. 

            Products & Services

            Heaters, Thermostats, Ductless Mini Split, AC Products, Generators, and Air Purifiers
            Residential/Commercial Heating & Cooling System sale, installation, repair, and service

            Business Details

            Location of This Business
            2070 James Pkwy, Heath, OH 43056-1031
            BBB File Opened:
            5/24/2021
            Years in Business:
            16
            Business Started:
            5/22/2007
            Business Incorporated:
            5/22/2007
            Type of Entity:
            Limited Liability Company (LLC)
            Alternate Business Name
            • Performance HCS
            • Performance Heating and Cooling
            Business Management
            • Mr. Daniel Milhorn, Owner
            Contact Information

            Principal

            • Mr. Daniel Milhorn, Owner

            Customer Contact

            • Mr. Daniel Milhorn, Owner
            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Buying and servicing your heating and air conditioning (HVAC) systems

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            06/16/2021

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            05/20, we contacted the company since our AC was covered under warranty. Technician was sent on 6/1/20 to diagnose the issue. The technician spent 40mins waiting outside the house in his car before coming in and barely spending any time to diagnose and let us know we have a leak. This resulted in a $175 diagnostic bill. The machinery to fix the leak was covered under warranty, but we had to pay for the labor totaling $583.   Now, our AC doesn't work and we contacted the company. Technician came out on 6/11 to diagnose ANOTHER leak and handed us $202 bill. We are told to replace the coil, which is not under warranty any longer - but was last year, and plus pay labor ($580).  But they can still somehow get the coil to be covered under warranty.  We asked them to at least refund one of the diagnostic bills.  In response, we received behavior that was hostile, discriminatory and disrespectful. They noted that since we mentioned using BBB, they feel this is a threat and hung up. 
            Read More

            Customer Reviews

            0 Customer Reviews

            What do you think? Be the first to review!

            How BBB Processes Complaints and Reviews

            Start a Review

            Local BBB

            BBB of Central Ohio

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

            BBB Business Profiles may not be reproduced for sales or promotional purposes.

            BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

            When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

            BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

            As a matter of policy, BBB does not endorse any product, service or business.