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Find a Location

Englefield, Inc. has 5 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Englefield, Inc.

      447 James Pkwy Heath, OH 43056-1030

    • Englefield, Inc.

      4455 E 5th Ave Columbus, OH 43219-1817

    • Englefield, Inc.

      900 S Sunbury Rd Westerville, OH 43081-9568

    • Englefield, Inc.

      1925 Polaris Pkwy Columbus, OH 43240-2095

    • Englefield, Inc.

      140 Pleasant Grove Rd Zanesville, OH 43701-3931

    Business ProfileforEnglefield, Inc.

    Gas Distributors
    HeadquartersMulti Location Business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Englefield, Inc. operates 119 retail Duchess Convenience Stores and BP fuel sites and 5 commercial unattended fueling stations

    Products & Services

    Convenience Stores

    Fuel Centers

    Commercial unattended fueling stations

    Business Details

    This is a multi-location business.

    Find a Location

    Englefield, Inc. has 5 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Englefield, Inc.

        447 James Pkwy Heath, OH 43056-1030

      • Englefield, Inc.

        4455 E 5th Ave Columbus, OH 43219-1817

      • Englefield, Inc.

        900 S Sunbury Rd Westerville, OH 43081-9568

      • Englefield, Inc.

        1925 Polaris Pkwy Columbus, OH 43240-2095

      • Englefield, Inc.

        140 Pleasant Grove Rd Zanesville, OH 43701-3931

      Headquarters
      447 James Pkwy, Heath, OH 43056-1030
      BBB File Opened:
      11/14/1980
      Years in Business:
      63
      Business Started:
      1/1/1961
      Business Incorporated:
      4/1/1988
      Type of Entity:
      Corporation
      Alternate Business Name
      • Duchess Shoppes Owned by Englefiled, Inc.
      • BP Fuel Sites Owned by Englefiled, Inc.
      • Pleasant Grove Duchess Owned by Englefiled, Inc.
      • Englefield Oil
      • Airport Duchess Shop Owned by Englefiled, Inc.
      • Englefield Oil Co Inc
      Business Management
      • F.w. Englefield III, Chairman Of The Board
      • B.b. Englefield, President
      • Mr. Robert R. Williams, Vice President
      • Mr. Edward Stephens, VP Operations (rertired)
      • Mr. Greg Ehrlich
      • Mr. Scott Long, Manager of Safety
      Contact Information

      Principal

      • Mr. Edward Stephens, VP Operations (rertired)

      Customer Contact

      • Mr. Greg Ehrlich
      Additional Contact Information

      Fax Numbers

      • (740) 928-1531
        Other Fax

      Phone Numbers

      Email Addresses

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      05/27/2022

      Complaint Type:
      Product Issues
      Status:
      Answered
      On 5/3/22 I used a debit card at the new duchess gas station at 9550 johnstown rd . the card was new and was for $75 and from my health care provider. The pump shut off at $57 dollars leaving a balance of $18. on the 22nd of may I returned to use the balance of $18. at the same pump it said there was no balance left I went inside and the man behind the register said he was not sure how to correct it .after several attemps. we were able to reach a lady who said her name was ********, She also said she was the manager she said if we came in to the store she would give us a gift certificate for $25.when we got to the store ******** and a man named ***** met with us. ***** said he would not give us a refund. He was very rude. he claimed he was the manager I told him that I would take this all the way to the BBB and any one else who would listen
      Read More

      Customer Reviews

      1 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Shelly V

      1 star

      12/14/2023

      I've never been treated with such rudeness! I wasn't greeted by the cashier "quell" and she acted as if I were putting her out by making a purchase in her store. I was carded for cigarettes, which I understand, so I provided the backside of my ID so she could scan it and she said she had to see the front first so I flipped it over and then back again. She rang up my items without touching them, as if they were diseased. Once she finished and I paid she left all my items laying out on the counter and asked if I wanted a receipt. As I put my receipt away I asked if this was a new 'bag your own stuff' kind of thing now days and she said, "Yes, it's not like the 50's anymore!" Not only was she making a bad attempt at an insult but her comment prompted a thought, "Ya, know I'd have loved to have grown up back then, when people were actually nice to each other", I told her. She said I was rude. I've never been treated with such blatant rudeness and racism in my life. It's too bad that you feel the need to employee such people to service large businesses who spend ungodly amounts of money in said store. I hope you reconsider your qualifications for your store employees as they do represent your business. As a business owner myself, I'd be thoroughly humiliated to hear of my employee treating anyone in such manner. Very disappointed.

      Local BBB

      BBB of Central Ohio

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