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Business Profile

Tree Services

Climbers Land & Tree Care

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Tree Services.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:06/23/2025

    Type:Service or Repair Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I hired this kid back in December he advertises that it he has 10 years experience and is it is a veteran company. He was reasonably priced so that's why I chose him and actually his fiance contacted me to let me know he could help me out because I'm disabled. I have a copy of the contract where he promised not only to cut down a maple tree but I also hired him to cut down a pine tree. The total cost was $1,200. Including in that cost was removal of what he cut down all the wood and repaired at any damage caused as a result of his work. He did the job in December and promise to come back to get the rest of the wood and he never followed through now he's used an excuse of a injured shoulder. But he also has another job at ****** so he can afford to hire somebody to come back and finish the job. I gave him the option of giving me a partial refund because I've had to hire somebody else to come finish what he didn't. Not only did he promise to come back and get the wood he also promised to repair my yard where he got his truck stuck although I told him that it was too wet. This kid did not follow through with the contract and I feel I'm owed at least a partial refund at least $600 because I've had to hire somebody else to finish his job. I would never recommend this guy to anyone. I've also asked him to remove all the pictures from my property off his web pages and he has not done so I want them removed immediately.

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