Business ProfileforRegional Representative Payee Services

My brother ***** ***** broughr to my attention that he had received an EVICTION NOTICE because the last 2 months of his rent had not been paid. He has been contacting Ms. Linda's office and noone has returned his call or answered the phone. I contacted the Neilan Park Apartments Housing Authority and was told NOONE from this office had paid nor been seen to provide their office with reasoning as to why his rent had not been paid??? Then on top of this issue, my brother hands me cable billing statements where it had not been paid and SHUT OFF TWICE with late fees assessed :( Yet I was told by the Social Security Repr that a hold would be issued for April's payment and to provide them with bank info for future benefits to be deposited into his own banking account so my brother doesn't ever have to worry about an issued of unpaid bills happening again. I contacted housing to set up direct deposit of his rent and cable services for automated payment from his banking account. We even went out to this office and told by Ms. Linda that she has been calling and calling ***** and thought he had moved? I explained ***** has resided at this address for over 20+ YEARS and since his residence was in 5 minutes from this place why wouldn't someone go knock on his door and/or go inside the rental office??? Yet you hold onto benefits for TWO WHOLE MONTHS and hadn't even contacted Social Security office either is beyond disbelief???? So here it is April rolls around and guess what? Social Security did not issue the hold and and we head to Linda's office just to be told BY LINDA she has already paid *****'s rent for April and couldn't provide proof of how his money has been allocated until the following day. Further, Ms. Linda indicated for me to come back the following day which I did 3x and Lord & Behold the DOORS WERE LOCKED!...& ALL we've gotten all day is a voicemail but her Jeep was in the parking lot and we could hear someone inside, even knocked on the door to no avail.