Call Center
HKT Teleservices (US)Headquarters
About
Important information
- Believed to be out of business:According to information in BBB files, it appears that this business is no longer in business.
- Additional Info:PCCW Teleservices is a business process outsourcing (BPO) provider offering voice and non-voice customer service, technical support, sales, customer retention and related services through 24-hour contact management centers in the U.S., mainland China, Hong Kong, the Philippines, and Panama.
About This Business
-Traditional Voice Services
-Non-Voice Services including Email, Web Chat, Text and SMS
-Sales Strategy and Implementation
-Customer Care
-Technical Support
-Help Desk
-Back Office Support
Products and Services
Business Details
- Local BBB:
- BBB of Central Ohio
- BBB File Opened:
- 11/2/2004
- Business Started:
- 1/1/1994
- Date of New Ownership:
- 6/1/2009
- Business Incorporated:
- 1/26/1998
- Type of Entity:
- Corporation
- Alternate Names:
- HKT Teleservices (US), Inc.
- PCCW Teleservices (US), Inc.
- Business Management:
- Ms. Barbara Bricker, Administrative Manager
- Mr. Scott Lee, Vice President of Finance
- Mr. Robert Racioppi, Vice President/Chief Technology Officer
- Ms. Sandy Frisch, Lead Manager
- Mr. David Shapiro, President
- Mr. Chris Viertlboeck, Marketing Director
Additional Contact Information
- Principal Contacts
- Mr. David Shapiro, President
- Customer Contacts
- Ms. Barbara Bricker, Administrative Manager
- Additional Email Addresses
- Sales: Email this Business
- Social Media
Additional Information
- Business Categories
- Call Center, Telemarketing Services, Customer Service, Telephone Advertising
More Resources
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