Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Tuffy Auto Service Center - Grove City has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforTuffy Auto Service Center - Grove City

    Auto Services

    Current Alerts For This Business

    Out of Business:
    According to the information BBB has at this time, Tuffy Auto Service Center under the ownership of Roland Himes is no longer in business and its assets, but not liabilities, were purchased in June 2009 by NWK Corporation doing business as Tuffy Auto Service - Grove Ctiy. BBB maintains a separate business review on Tuffy Atuo Service - Grove City,  which is available at  http://www.bbb.org/centralohio/business-reviews/auto-repair-and-service/tuffy-auto-service-grove-ctiy-in-grove-city-oh-70087459?bluerefx=1

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    3 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    2131 Stringtown Rd, Grove City, OH 43123-2989
    BBB File Opened:
    11/24/1993
    Years in Business:
    9
    Business Started:
    4/1/2015
    Alternate Business Name
    • Suff3, LLC
    Business Management
    • Mr. Roland Himes, President
    • Mr. Aaron Suffoletto, Owner
    • Kyle Suffoletto, Director of Operations
    Contact Information

    Principal

    • Mr. Roland Himes, President
    • Mr. Aaron Suffoletto, Owner

    Customer Contact

    • Mr. Aaron Suffoletto, Owner
    • Kyle Suffoletto, Director of Operations
    Additional Contact Information

    Email Addresses

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/29/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I got help from a community action Resource Center for the pandemic in Columbus Ohio their address is 711 Southwood Avenue and Tuffy and impact agreed Tuffy agreed to do the work and impact agreed to pay for the services I was supposed to be in getting 4992.04 worth of work done they end up taking it down to like 46 because of tax exempt they don't do taxes so I took my car there it's supposed to be coils plugs rebuild the cluster suspension arm control joint assembly they did the coils it took me a while for them to do that I got emails going back and forth and txts with them the manager at Tuffy named Mike also just as well as a customer service provider named ***** ****** she's the one I was talking to and she got frustrated and just stop helping me and talking to me I have text pretty much stating that too and they did not do the suspension all and ball joints I think they did the brakes I'm not sure they put a cluster in that got 53,000 on it when I gave him my truck my truck had 174,000 on it he told me it'll be okay for when i go to sell it he said don't say nothing I said no you can't do that so that's why I'm reporting things to the Better Business Bureau I have all my documentations paperwork emails texts so if there's anything I'm leaving out please feel free to contact me and I will be uploading all documents when Mike put the cluster in I noticed it had 53,000 on it I supposed to had 174,000 I called him and let him know cuz he kept telling me that they don't sell them no more they discontinued they don't have them in stock he told me that the tail light lens he just throw in he didn't charge me for that that was a lie he's supposed to change my spark plugs which he did not do there was chattering on my truck when I picked it up but it wasn't when I dropped it off he told me to listen to this noise when I back up but didn't know it happened so he tried to make it seem like he was showing me the backup on the mirror but as I got home I noticed it
    Read More

    Customer Reviews

    0 Customer Reviews

    What do you think? Be the first to review!

    How BBB Processes Complaints and Reviews

    Start a Review

    Local BBB

    BBB of Central Ohio

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.