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Find a Location

Glenn's Cleaners has 1 locations, listed below.

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    Business ProfileforGlenn's Cleaners

    Dry Cleaners

    Additional business information

    Believed to be out of business:
    According to information in BBB files, it appears that this business is no longer in business.
    Additional Info:
    Mail sent to the business on 10/11/2023 was returned by the U.S. Postal Service as Vacant.
    See all additional business information

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    5350 Turney Road, Garfield Hts., OH 44125
    BBB File Opened:
    1/1/1984
    Business Started:
    1/1/1977
    Type of Entity:
    Corporation
    Business Management
    • Mr. Sam Youl Yoo, Owner
    • Wendy Worthing, Manager
    Contact Information

    Principal

    • Mr. Sam Youl Yoo, Owner
    • Wendy Worthing, Manager

    Customer Contact

    • Wendy Worthing, Manager
    Additional Contact Information

    Fax Numbers

    • (216) 663-7055
      Primary Fax

    Email Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/11/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    BBB unable to locate business
    I took 2 winter coats to he dry cleaning in early summer. (I will work to locate receipt) I paid half of deposit per required. I kept calling and driving by the business to see if open. Always closed and no one ever answered the phone. Finally, on 10/9/2023 I stopped by establishment and looked inside to see the store was empty! No clothes on racks. No signs of a viable business. I never received a letter nor a phone call about the closure. No call about my 2 winter coats. On a black dress dress coat and the other a black and white woven coat with a hood. I would like my coats back and my money back as well. Feel free to call me about this matter. I do have receipt but cannot locate at this very moment. I can locate given a few days to verify the transaction.

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Deidre L

    1 star

    01/29/2022

    This place is a complete fraud! We sent 2 pairs of retro Jordans to this cleaners to be cleaned in early November. Glenn, the owner, gave us the run around for weeks until he called my husband and said our shoes were stolen from his store. Stated his wife was strong armed! He said he does good business, valued our business and would replace them. Immediately, I filed a police report in case I needed to take legal action but really wanted to give them a chance to keep their word. Fast forward to Christmas and miraculously, my shoes returned but I have no idea where these shoes have been for over a month and no way to verify they are our shoes. He said he would write a check but his wife has to do it. Ran us around another month stating his wife's father died and she was out of th4 country for two weeks. Fast forward to today. Per the wife, my shoes were never stolen and she's not paying a dime. However, the police verified they were stolen. I called him and now his tone is very defensive and arrogant stating they were stolen and now returned but he will not pay. Utterly disgusting to treat your customer this way. To court we go and beyond. Be careful!

    Local BBB

    BBB Serving Greater Cleveland

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