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Find a Location

Morris Furniture Co., Inc. has 10 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Morris Furniture Co., Inc.

      2377 Commerce Center Blvd. Fairborn, OH 45324

      BBB Accredited Business
    • Morris Furniture Co., Inc.

      5695 Wilmington Pk. Centerville, OH 45459

      BBB Accredited Business
    • Morris Furniture Co., Inc.

      2850-E Centre Drive Fairborn, OH 45324

      BBB Accredited Business
    • Morris Furniture Co., Inc.

      2700 Miamisburg Centerville Rd., Ste. 534A Dayton, OH 45459

      BBB Accredited Business
    • Morris Furniture Co., Inc.

      2727 Fairfield Commons Blvd., Ste. ANC1B Beavercreek, OH 45431

      BBB Accredited Business

    Business ProfileforMorris Furniture Co., Inc.

    Furniture Stores
    HeadquartersMulti Location Business
    BBB accredited business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 84 Customer Reviews

    Customer Complaints

    376 complaints closed in last 3 years

    61 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 2/9/1998

    Years in Business: 77

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Products & Services

    This company offers furniture, mattresses, home accents, electronics and home theater.

    Business Details

    This is a multi-location business.

    Find a Location

    Morris Furniture Co., Inc. has 10 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Morris Furniture Co., Inc.

        2377 Commerce Center Blvd. Fairborn, OH 45324

        BBB Accredited Business
      • Morris Furniture Co., Inc.

        5695 Wilmington Pk. Centerville, OH 45459

        BBB Accredited Business
      • Morris Furniture Co., Inc.

        2850-E Centre Drive Fairborn, OH 45324

        BBB Accredited Business
      • Morris Furniture Co., Inc.

        2700 Miamisburg Centerville Rd., Ste. 534A Dayton, OH 45459

        BBB Accredited Business
      • Morris Furniture Co., Inc.

        2727 Fairfield Commons Blvd., Ste. ANC1B Beavercreek, OH 45431

        BBB Accredited Business
      Headquarters
      2377 Commerce Center Blvd., Fairborn, OH 45324
      BBB File Opened:
      2/16/1990
      Years in Business:
      77
      Business Started:
      1/1/1947
      Accredited Since:
      2/9/1998
      Type of Entity:
      Corporation
      Alternate Business Name
      • Morris Home
      • The Better Sleep Shop
      • Morris Back Room
      • Morris Outlet
      Business Management
      • Mr. Larry Klaben, President/CEO
      • Mr. Vic Silva, Executive Vice President
      • Ms. Kim Huff, Associate Vice President
      Contact Information

      Principal

      • Mr. Larry Klaben, President/CEO
      Additional Contact Information

      Fax Numbers

      • (937) 874-7128
        Primary Fax

      Phone Numbers

      Email Addresses

      Customer Complaints

      376 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      04/10/2024

      Complaint Type:
      Product Issues
      Status:
      Resolved
      January 31, 2024 Purchased and received leather sectional. 2 items were delivered damaged. Morris offered repair, we insisted on replacement as these items are leather and expensive. Morris says will exchange by the end of March due to inventory issues. Meantime 2 separate teams visited our home and came to fix the couch (was never put together correctly by original delivery team) until the replacement arrived. One team failed but reported the ticket as completed. Second team (after calling to request, they never called me) succeeded in fixing the couch so we could use it. April 9, 2024 Morris says original exchange was canceled (why and by whom?) and too much time has elapsed to get satisfaction with exchange for undamaged items as originally agreed.
      Read More

      Customer Reviews

      84 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Erin M

      1 star

      05/02/2024

      In 2022 I Bought a couch, loveseat, an end table and coffee table, got the couch and loveseat, within a few weeks of purchase, waiting in the coffee table and end table. They never came. 2 years later, I get a $1200 charge in my card. Call it in for fraud they claim I authorized the payment for said coffee and end table. Still never received said furniture. How can a company charge your card 2 years later. With a new 5 year 0% interest till 2029. On the statement it said new charge purchase date march 2nd, 2024. I haven’t used this card in 2 years and paid the balance in full. Never open up a credit card through morris furniture, they may add charges that you might not catch. Especially if you still have a balance on your card. I only noticed it because I’ve had it paid off for 2 years.

      Local BBB

      BBB of Dayton and Miami Valley

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